Hyperlink in Custom Text field

[Julia]

Hi - I am trying to render a hyperlink in a Custom Text field that I created.

I am reading online that enclosing the site in [ ] is the solution, but that only seems to work for the Description and Comment fields which are in WikiMarkup.

How can I change my Custom Text field to support WikiMarkup?

Thanks! 

[Alexey Matveev · Accepted solution]

Hello,

Go to Project Settings -> Field configurations. Find your custom field and set the Wiki Style renderer for your field.

[Julia]

Thanks for the response. I don't see a Field Configurations area (I have full admin credentials). The only options I see for some type of field administration is when managing the Issue Types. You can create fields there but there doesn't seem to be anything fancy for configuring them beyond the basic field type (see attached).

Am I looking at something wrong?

Pic 1 - Project Settings

Pic 2 - Issue Type Management. Goal is to get the Ticket URL to support hyperlink.

[Alexey Matveev]

You have a next-gen project. It is not supported there. You would need to use a classic project, if you want this feature.

[Julia]

Got it. Thanks for the help.

[Alexey Matveev]

You are most welcome! If my answer helped you, kindly accept my answer.

[Pavel Bryukhanov]

Despite this is marked as "Solved", I spent quite a few hours trying to understand how to fix this. 

You need to make sure that your custom text field is set to Wiki Render. 

Here is 5 minute video which I have created on how to do this. 

https://youtu.be/QCNHPy88iKA

I hope it helps. 

[Karen Justo]

It helped us! Thank you :) 

[Aaron]

Does this take time to kick in? I have it set to Wiki Renderer, but anything I try still comes through as plain text. 

[Noah Miles]

Same here.  I've made the changes, no impact to my Jira issues.

[Aaron]

My problem was that I made the changes in the wrong field configuration, so I'd make sure to triple check that. 

You can check it on Project Settings > Issues > Fields.