I accidentally deleted an epic and I need to bring it back
Hi @Raife Uskan and welcome!
Unfortunately, it is not possible to recover individual issues which have been deleted, unless you have a backup of your instance. Deleting an issue is an irreversible action.
Hi @Raife Uskan
There is no recycling bin or anything like that in Jira. So, deleted means lost. The ways to prevent it in the future:
*Note that you can only find and restore the issues after you install the app and activate the option.
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Hi @Raife Uskan
I am part of Revyz
Unfortunately if you delete an issue of any type be it epic, story etc.. that issue is permanently deleted instantaneously, without any audit log. If the epic had any attachments, they too are gone.
The only way you can recover lost data is if you had created a backup.
There are multiple options for creating a backup for you:
1. Do it yourself (DIY)
Assuming your overall Jira data set is small this may work for you, you would have to regularly backup your data and manage the backed-up data sets. One of the down sides for this would be, this will not allow for a granular recovery of just the epic and the underlying stories etc..
2. Backup As A Service
You can use a third party app from the Atlassian Marketplace, such as Revyz Data Manager to Automate your backups and granularly restore back epics, attachments and more..
One of the capabilities we have in our app is that if your epic has "n" number of stories underneath that epic, you have the choice to automatically restore those stores with a single click.
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Hi @Raife Uskan ,
Unfortunately, it's impossible to recover your data unless you had a backup.
To avoid the situations like that in the future, you can try to backup your Jira data. Make sure that your backup provider:
- covers all Jira project data and metadata, including issues, roles, workflows, etc.
- provides unlimited retention, as in this case you will be able to restore your data from any point in time;
- permits to backup your data to a few storage locations with replication enabled to meet the 3-2-1 backup rule and gurantee recoverability of data in any event of failure;
If you're interested in building your backup strategy you may find this article useful: Jira Backup Best Practices.
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Hi @Raife Uskan
Welcome to Atlassian Community!
By default, Jira does not track deleted issues and deleted issues are lost forever. To prevent it happening again, you can try Restore Deleted Issues app developed by our team. In order for this app to work, the app must have been installed before the issue is deleted.
After you install this app,
Below you can find an article about tracking and restoring deleted issues in Jira.
How to Track and Restore Your Deleted Issues in Jira
Hope it helps.
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