Whether you need to restore a Jira Cloud backup in order to perform some testing or to recover lost information, the process is straight froward and can be easily completed by and Cloud Administrator. There are a few things to watch-out for depending on what platform you are working on but I call them out in this document.
A Jira Cloud / Site Backup is needed in order to complete the steps covered within this article.
This process WILL OVER-WRITE all existing data.
A video of these steps with a demonstration has been included for those that enjoy the show-me experience. There are also links to Atlassian's official documentation for those admin that want to go straight to the source.
Preparing the Backup Media
zip -d filename.zip __MACOSX/\*
zip -d filename.zip \*/.DS_Store
Importing the prepared backup files
Import the Data file before the Media file!
After Import Steps
Peter DeWittCommunity Leader
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