How do I get this field to appear when the reopening transition is performed on the customer portal?
Fabio Santos
Contributor
I created a new selection list field (single choice) for the customer, selecting an option at the time of reopening the ticket.
How do I get this field to appear when the reopening transition is performed on the customer portal?
1 answer
1 accepted
Mohamed Benziane
Community Leader 
Community Leader
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