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Failed to load images and attached images in Jira ticket

Harry Truong
Harry Truong
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July 23, 2021

Hi community,

I have experienced the "failed to load image" issue, searched around and advised that I should set personal setting to get the old issue view. However, this setting is no longer available any more. Please could you advise how to fix this issue, it is much appreciated!

Best Regards,

Harry 

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Suvradip Paul
Suvradip Paul
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July 23, 2021

Hi @Harry Truong ,

Thanks for posting and welcome to the community.

As you have already mentioned that you have searched, I am guessing you have seen the previous community posts like these ones -

  1. https://community.atlassian.com/t5/Jira-Core-Server-questions/Images-failing-to-load/qaq-p/1720033
  2. https://community.atlassian.com/t5/Jira-questions/How-to-fix-quot-failed-to-load-quot-error-at-attachments-in-Jira/qaq-p/952044

If the above doesn't help , Could  you please request for support https://support.atlassian.com/contact/

Cheers

Suvradip

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