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Can't Attach nor insert images on Jira ticket on Comments or Description ( Just happened )

Rama Indrawan
Contributor
May 14, 2023 edited

Hi All,

In the morning it was working fine and suddenly it stopped working. I raised a ticket to Atlassian Support ( still waiting ) and at the same time, checking online, there were / have been some posts raised. I wonder if its a bug or anything "silly" I might have accidentally done. If anyone could please share some thoughts


Similar References online

https://www.google.com/search?q=failed+to+upload+image+into+Atlassian+Jira&rlz=1C1ONGR_en-GBAU997AU997&oq=failed+to+upload+image+into+Atlassian+Jira+&aqs=chrome..69i57j0i22i30l3j0i390i650l3.7412j0j7&sourceid=chrome&ie=UTF-8

https://community.atlassian.com/t5/Jira-questions/Can-t-upload-images/qaq-p/1022321

https://community.atlassian.com/t5/Jira-Software-questions/Unable-to-upload-images-to-a-ticket/qaq-p/2034137

Thanks lots

1 answer

1 accepted

2 votes
Answer accepted
Alex del Rosario
Contributor
May 14, 2023

I encounter the same issue and getting HTTP error status codes: 404, 409 and 500

image (112).png

Rama Indrawan
Contributor
May 14, 2023

Thanks Alex, just a bit inconvenience I guess as we're needing to upload artifcats, etc. as part of our works. Anyway, ive raised a ticket directly to them. Perhaps you can help if havent too. The merrier the better :) 

Alex del Rosario
Contributor
May 14, 2023

Hi Rama, they are now fixing the issue according to Atlassian support.
Let's refer to the status page: https://jira-software.status.atlassian.com/

Like • Carlos Garcia Navarro likes this
Rama Indrawan
Contributor
May 14, 2023

Thanks Alex, appreciate it :)  

Like • Alex del Rosario likes this

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