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Easier status updates for work items

408 comments

Sean Ray
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October 7, 2025

Also, for everyone suggesting we simply use an extension: we shouldn't have to install bloatware to fix a product as widely adopted as Jira.

Also, many of us at work have restrictions on what extensions we can use in our browsers. It doesn't help us.

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Yuliya Cashman-Kiperberg
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October 7, 2025

I agree with many of the comments here that this is actually not accomplishing what you're hoping it would. It's burying the status change button, moving it away from the rest of the fields that are relevant and where users are making other field changes. This change has slowed down my workflow and made it much harder for me to find this button.

Please consider at least making this configurable in the Project settings so that we can decided where this important button lives, like we're able to do with all other fields, rather than forcing it to be in a location that does not make sense. 

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Julia Foden
Contributor
October 7, 2025

Adding the JAC ticket and the Contact CEO link so that they're on this page

https://jira.atlassian.com/browse/JRACLOUD-96247

https://www.atlassian.com/company/contact/contact-ceos

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Ivan Bilobrk
Contributor
October 7, 2025

The community's feedback on this change has been made abundantly clear on ticket JRACLOUD-96247.

The issue is marked as "NOT BEING CONSIDERED", yet the community continues to vote on it. The fact that the vote count is still steadily growing on an issue you've already dismissed speaks volumes.

There's a powerful message when users continue to vote so passionately for an issue you have already publicly dismissed. This is no longer just about a button, it's about a feedback process that feels completely disconnected from the community it's supposed to serve. The underlying message seems to be: "This is better for you. You just don't realize it."

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Tony Rosenberg
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October 7, 2025

I don't know who the product owner is for Atlassian for this; but, they aren't "speaking for the customer".

As far as "use the shortcuts" goes - I shouldn't have to learn a hundred shortcuts just to use software that was so simple to use.

Chelsey Magnuson
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October 7, 2025

Hey, Atlassian, your refusal not to roll back this incredibly unpopular change back is extremely stupid and short-sighted - this attitude is eventually going to cost you customers, especially over something that would be SO simple to fix! I have trouble believing anyone was having trouble finding the status option before this, but if they were, or if this was someone high up the ladder's pet project, well, maybe put in a tiny bit of extra effort and make the position swap a toggle and let the individual users decide where they want one of the most important fields of a ticket! 

Sean Ray
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October 7, 2025

@Tony Rosenberg 

I don't know who the product owner is for Atlassian for this; but, they aren't "speaking for the customer".

It's @Ahmud Auleear at Jira Cloud, and his boss @Dave Meyer (head of Jira product)

Also, for what it's worth, if you do visit the ticket:

https://jira.atlassian.com/browse/JRACLOUD-96247

Make sure you vote for it. ^^^

As many votes as we can get on it might compel their bosses to prioritize the fix for this (since they are both refusing, without justification, to 1. fix it and 2. make it customizable)

***

Guys, I can't even see the status of the ticket when I'm anywhere but the top of the ticket! I spend most of my time in comments or long ticket descriptions. Imagine sharing your screen and for each ticket where you're reading over the comments with your team, you lose your place when you need to check the status. 

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Kristina Birk
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October 7, 2025

Keyboard shortcuts don't help me see the status when I have scrolled down the issue page; they just scroll me back up. Please stop the scrolling!

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