Enterprise releases are now called Long Term Support releases As of June 29th, 2020, Enterprise releases are now called Long Term Support releases. The security bug fix policy for these rel...
We have activated the mandatory field check on transition for estimation. When a user enters e.g. "0m" the mandatory field check is not working anymore and the transition is executed. Anyone has a h...
I need to upgrade my Jira software from version 8.0 to 8.5. Before I begin, I want to know if my working (external) certificate store will be maintained during the upgrade, so it will work in t...
Given that the Pop3/Imap mail servers are the main way to get email into Jira, but we use Outlook which has MFA, I'm struggling to find a way to set up email entry into Jira from our mail systems. &...
My requirement is as below:- I would want a Bug to be automatically assigned back to the Reporter when the status transitions from "In Progress" to "In QA" using post function. The simple workflow t...
Hi all, in our scenario we need to group tests (i.e. login function) in test sets for "admin user" and "other user". Both test sets are included in a test plan (for business unit xx o...
Hello, We want to use Jira in our company. We are working on new battery pack systems. Because of this, we have software, hardware and mechanical design teams. And we want to use Scrum in our projec...
We have two major clients that require kanban view on their service desk. We don't want them to see our internal comments or bugs. How can this be set up to only show tickets the client has raised?
Dear collegues, I was following this page answer: Could not find a Custom Field Configuration for field 'customfield_xxx', all projects and issue type 'x' -- therefore cannot find the Option for 'Do...
Hi I want to download the reports in excel for the given month which has the following fields: User, Project Name, Story Point, Status, No. of Hrs, Please help with this. I tried man...
Hello @Community ! I need some support with my boards. Few days ago, one of our users deleted some project roles and created new ones, but for one of our projects we had an iss...
Hi all, I'm really new to Jira, I started a new Cloud instance, so I'm working on a Next-Gen Project... I understand I'm in a still growing-up environment, isn't it ? I built some task, worki...
Hello we try many configuration for users who we invite to a project. the project is private... if we : 1) put the user as viewer, he can view only his tickets but he can't create a new one&...
I wanted to add new transition to existing workflow, it was not allowing to do in active workflow. I have then created the copy of workflow, made changes in the copied workflow and now wanted to Swit...
I'd like to turn off the time tracking in JIRA cloud but I can not find it in the german version.
I cannot change personal settings. Any idea why this might be the case? I've tried changing a variety settings on different browsers for multiple users and I'm aways getting this "Couldn't save...
Hello, I wanted to edit a postfunction (Script Post-Function [ScriptRunner] Function) in a workflow. After editing and publishing the changes the potfunction failed with following errors: T...
I am new to Jira and am trying to create tasks for my team as part of project execution. I have created a task and few sub tasks for that task in my project. My problem is that the time estima...
I want to search all the stories which do not have a subtask with subtask summary "integration tickets" ?
When using the SumUp Two Dimentional Statistics Gadget I do get incorrect sorting in one of the dimensions (see below). Works fine in Jira's generic gadget. Any known work around? If Decadis is "on ...
Hi I think I may have introduced a validator into our current workflow where when we create a new issue for Bug (Issue Type), it is mandatory to have an Approvers (custom field) named. Weeks have pa...
Hi Team, I have upgraded Jira from 7.6 to 8.4. After upgradation dashboard page/Jira is loading slow. Please tell me the reason why is this happening. Regards Monika Nagpal
Hi All, I need to change name that will be shown when I or somebody send manually mail out from Jira admin --> system --> send mail. Right now my userid is shown, and i need here to write some...
Having a feature to link confluence page to a jira ticket, we have linked many pages to the required jira tickets. Today, I see a different behaviour as shown below: Can you resolve this iss...
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