HELP PLEASE :) Exmaple Status is 'Us validation" Status of Status - Waiting on resource allocation Is this possible
I hope someone can point me to what I might be missing. I am on Jira SW 6.4.11. I have 3 custom fields, two of which I can not get to appear on my full edit screen or the Crea...
We have confluence and jira service desk running. We have a large list of pdf documents attached to a page in confluence. We have the confluence space set up as a client portal in service...
Clicking on thumbnails of attachments used to display the full image. It currently does not work. This occurs for all attachments. No errors in jira/logs/catalina.out; however, inspecting the page r...
Hi, I'm currently in the process of setting up a jira server and I'm at the page where I'm asked to enter my license key. I entered my license and hit next, but i keep getting "Unknown error o...
So I have reopened tickets that have been put back into the backlog, and they currently have the resolution strike-through the ticket number. This is confusing to my team. Our workflow now has...
At present my staging JIRA is running in one server (secau02) and I want my entire JIRA to be moved to new server (secau03) as we are facing lot of space issues in secau02. Please guide how to migra...
Hello! my Sla is showing in days, not in hours. my sla time is configured in hours. how i can fixed this in jira service desk?
Hi all, I'm currently attempting to set a ticket to More Information via the REST API. I've made a call to /rest/api/2/issue/{issueIdOrKey}/transitions?expand=transitions.fields &nbs...
Hi, I have a version setup in JIRA and I dragged the various issues into the version and shows the iisue assigned to the version. However when I navigate to the versions page the issues are not assig...
Is there a way to archive older attachments in a Jira Issue? For instance, in some tasks, drawings are posted for review. Comments are made regarding a specific drawing and a new drawing ...
I am sure this is a repeat. New to the boards and spent some time looking for an answer but I may not know the lingo. Apologies. 1) I created a new issue type 2) I created a new workflow for ...
Hi All, I have a situation where I want to import a massive set of sub-tasks (via CSV file) into JIRA. During the import I'd like to link each sub-task to an existing standard ...
I'm trying to populate a select list (on the create issue screen) populated with security levels . It is not appropriate to simply show the Security Level field (I understand that I can't sim...
How to change / update the Schedule Start and End dates in Jira Portfolio? They are currently wrong and I am unable to correct them.
Hi - I am relatively new to JIRA. In the past I have used HP QC. Can someone please help me with the following questions on JIRA DB: - What type of DB does JIRA use? - Is it possible to co...
Hi An email generated by jira includes, issue key, summary etc but also the issue type logo as an image. when a user reples to this email and that email is imported by jira to create a comment that ...
Please, show me example of converted JQL query to JSON: jql query: issuekey in (test1,test2)
My JIRA Software is connected to the same database, only in its Database Name I put 'jiradb;instance=JIRA' instead of just 'jiradb'.
Hi Everyone, I am planning to create migrattion tool for one release data from ALM to JIRA. Kindly help me here, how to start as i am new to JIRA. Regards, Anilkumar Thumma
Hello, We are using Jira Service Desk Cloud. Is it possible to OR validators on a transition in a workflow? I see that you can do something like that with conditions on a transition using grouped c...
Hello Team, Request you to please assist here and suggest. JIRA Filter search disables basic tab for a specific value of Reporter (say for ex. jack.li). It works fine for other users th...
We want to allow people to change the priority field if the Fix Version field does not have any value. If it does have a value, then only a specific group of people can change it.
Hey Guys, We've been having troubles with our MySQL DB (Windows) suddenly crashing a few days ago (Something with InnoDB Corruption). Since the server was going to be replaced anyways we decided to...
Can this be done on JIRA (Basic) or do you need JIRA service desk? - Number of tickets closed WITHIN 48 hours? - Number of tickets closed with 7 Days? - % tickets closed within 48 hours an...
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