Created Jan 19, 2021, Last active Apr 3, 2026
After raising a ticket in the customer portal, can the customer change the urgency of the ticket. If this is not possible what is the other way ? is making a comment ?
If Jira, like other software programs, want the general public to use their software, why dont they try marketting their software, using basic HUMAN language, such as I am doing, here. Software ma...
Hey admins! If you've just arrived at the Jira admin party, we're here for you 😆 Here are three to-do’s to start a successful project: ✅ Create your first epic or task ✅ Import your team...
What are your favorite Marketplace apps, paid or free? Are there any apps you secretly want to install on your Cloud instance, but haven't yet? Why or why not? Of course apps exist beyond Jira and...
Oh wow am I so glad for this! I'm actually a self-taught admin and I am currently looking for help to do some things that I think are easy, just not to me haha! I'm the co-leader of the Phoeni...
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Hello everyone! I am ecstatic to be a part of this group! I am a very avid supporter of Cloud products! I have been working with Atlassian tools now for approximately 13 years (I first used Jira in 2...
Glad to be a part of this group. Has sound knowledge on the cloud side of Jira and still learning to better every day! Organizations, Site Admins, Advanced Roadmaps, Sandboxes, Teams.. and more day ...
I've noticed many organisations don't really quantify the impact of maintaining physical or cloud infrastructure when looking at software costs. However, the headline licensing price is only a ...
I'm glad to be part of the new group and look forward to interacting w/ the team. I have been using Atlassian products for about 8 or so years now with the last 4 being on Cloud. I am active in the C...
Just wondering if organisations that are using Cloud still have a full-time employee or employees to help administer and configure Atlassian products or if its left to users themselves to set-up?
Hi admins! We’ve put together a collection of the most useful integrations, from Slack to InVision and Bitbucket to GoogleSlack to InVision and Bitbucket to Google. Find the right app f...
Hey admins! In case you haven't seen it before, I wanted to point your attention to The Jira Software Cloud Administrators Guide This is an Onboarding Guide that pairs strategy and best prac...
Hi admins! Every company onboards new users differently. Often Jira Cloud Admins are tasked with creating training to scale that onboarding process to many employees. Have you created...
Hi admins! Atlassian Team Playbook Plays are free workshop resources for addressing common team challenges and starting important conversations. As admins, we know change management is often top of...
Our goal in creating the Jira Cloud Admin Group is to provide you with extra resources and support to make your job easier. Here are a few videos that might be interesting to you - please let...
Hello Admins! Welcome to the Jira Cloud Admin Group. This Group is a place where you can access extra resources from the Atlassian team, ask questions, and rub elbows with fellow admins. ...
Hi, I'm working across a couple of scrum teams as part of a wider project. I know we can get burn up charts from the reports at scrum team board level, but how can we create a burn up chart which p...
Hello, I am pretty new to the Jira products and have a question about Projects, specifically, how they "should" be used. For example, would you expect to have a project defined for speci...
I want to install the required number field in Dod. Is there any way?
Hi team, This is my user request please a assist how to set those post function Thanks
So here is the message that is the foundation of this discussion: "The audit log is intended to record configuration changes that can impact users and projects." So when you look at the table in ...
Hi, I am charged with two initiatives that will probably require me to change our JIRA config to accommodate. We have our 2021 Engineering Roadmap in a spreadsheet with about 220 disti...
I know that this is not good agile practice, but we have a significant percentage of stories which are not complete at the end of a sprint. To calculate capacity needed, the teams usually reduce the ...
We are unable to configure Gmail in the Incoming mail handler. Getting error when I'm using pop or IMAP please help Test Run Result: com.sun.mail.util.MailConnectException: Couldn't connect to h...
Hello I have a field as a string, which contains a number (Yes i know... i didnt create it :x) In the filter i want to create, i need to order the result by this field. Something like this :&nbs...
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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