Created Jan 19, 2021, Last active Apr 3, 2026
Hello admins! We're running a contest (for fun and for swag) to hear about the day-to-day doings of Jira admins. Respond to this thread with a few paragraphs about a real or imagined typical ...
Team, I am working with my organization to establish some Jira standards for our users to follow. Is there a good basic list of standards I could use as a starting point? Some examples I have thought...
One of the questions I've seen frequently is how can you use native Jira automation to create a Confluence page and link it to a Jira ticket. It's something that I was struggling with myself; we had ...
Hello Admins, I'm looking for advice on guidance on the cleanest way to pull child issues of top level hierarchical issues. The only effective filter query I've found so far that works is: "issue in...
Hi admins! On average, teams check 3+ tools simply to discover the status of a project. Jira Software can be the single source of truth to keep teams productive. I'm curious to hear ...
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It's no secret that JQL is one of the most powerful ways to search Jira. The flexibility it provides in slicing and dicing issue data is great! One of my most useful queries involved travel data. W...
Hello there! i am fresh ADMIN and have an issue I use plugin Timesheet for Jira. I have already wrote to vendor but no response... 1. I add time log on STORY level 2. I want to generate the Calend...
macOS Big Sur 11.2.3 Safari 14.0.3 Problem: Can't use backlog - can't move items between sprints/backlog. Position is not saved properly. Confirmation pop up is no show at all Can't use ...
Steps to replicate: 1. login with http://tutorschat-test.atlassian.net for Tutors-Chat product. 2. Login with the user which we have already created result in error "security access from your ...
Hi admins! Roadmaps can help a team of any size visualize the whole picture, ladder work up to bigger goals, and map out dependencies. In addition, roadmaps allow you to: Provide a clear a...
Hey admins! Just posted new video content for y'all (these are lab demos that you usually have to pay for via Atlassian University). Let me know if you find them helpful, or if you have requests for ...
Hey Fellow Admins, You have probably already see a lot about the announcement of the Jira Work Management product beginning to roll out. Here is the announcement about getting on the wait list: htt...
Some of our users experience a problem displaying the pages - they get blank start page, or blank Kanban board when trying to access JIRA in the cloud (also using Zephyr add-on). We have tested this ...
There are several threads that discuss this issue but they are a few years old. I don't think this is possible, but would like to confirm. I'd like to know if I can create a custom field for sp...
Hi admins! We just added two new video sets to the Community Training library that I think will be useful to admins - check them out and let me know if they're helpful! Getting more from Jira Workf...
My team is set up to pass a single issue through a detailed workflow. My aim now is to start capturing cycle time, which the "Control Chart" report does nicely. I would like to know, though, if th...
One of my customers wants to prevent Jira issues from being edited after creation. While this is possible using a Permission Scheme, there are pros and cons for restricting the edit ability.&nb...
Hey Awesome Admins, Very happy to be part of this community and to hear your thoughts and challenges of being a Jira admin on Cloud. I am a product manager at Beecom Products (an Appfire company) a...
My team member have access to JIRA and Bitbucket on gopalk@iprogrammer.com but forgot password. So he is trying to login using same email address, but when trying to reset password, portal says emai...
Hi admins! The team has been hard at work developing resources to help customers get the most out of their Atlassian tools, specifically by promoting healthy adoption within a team or department (u...
As admins, I feel we have a responsibility to help drive the Atlassian product changes that our teams and organizations need. The Atlassian products are not perfect (no product is). We will discover...
Hey Jira admins! In the last list of resources I posted, I encouraged y'all to get started in Jira by creating your first epic or task and importing your team’s work. We know that everyone le...
Hi, For Cloud Version JSM , Can the customer support portal has edit option which helps customer to edit the field once the ticket has been raised. Addon "Actions for Jira service Des...
If you could choose one word to describe the life of a Jira admin, what would it be and why!? You can also use a gif to accompany your word. Looking forward to these answers :)
I am currently configuring multiple software projects in Jira and we decided to make some adjustments to colors and filter options in the boards, but it seems like there is no global way to apply the...
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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