Created Jan 19, 2021, Last active today
My team is set up to pass a single issue through a detailed workflow. My aim now is to start capturing cycle time, which the "Control Chart" report does nicely. I would like to know, though, if th...
One of my customers wants to prevent Jira issues from being edited after creation. While this is possible using a Permission Scheme, there are pros and cons for restricting the edit ability.&nb...
Hey Awesome Admins, Very happy to be part of this community and to hear your thoughts and challenges of being a Jira admin on Cloud. I am a product manager at Beecom Products (an Appfire company) a...
My team member have access to JIRA and Bitbucket on gopalk@iprogrammer.com but forgot password. So he is trying to login using same email address, but when trying to reset password, portal says emai...
Hi admins! The team has been hard at work developing resources to help customers get the most out of their Atlassian tools, specifically by promoting healthy adoption within a team or department (u...
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As admins, I feel we have a responsibility to help drive the Atlassian product changes that our teams and organizations need. The Atlassian products are not perfect (no product is). We will discover...
Hey Jira admins! In the last list of resources I posted, I encouraged y'all to get started in Jira by creating your first epic or task and importing your team’s work. We know that everyone le...
Hi, For Cloud Version JSM , Can the customer support portal has edit option which helps customer to edit the field once the ticket has been raised. Addon "Actions for Jira service Des...
If you could choose one word to describe the life of a Jira admin, what would it be and why!? You can also use a gif to accompany your word. Looking forward to these answers :)
I am currently configuring multiple software projects in Jira and we decided to make some adjustments to colors and filter options in the boards, but it seems like there is no global way to apply the...
After raising a ticket in the customer portal, can the customer change the urgency of the ticket. If this is not possible what is the other way ? is making a comment ?
If Jira, like other software programs, want the general public to use their software, why dont they try marketting their software, using basic HUMAN language, such as I am doing, here. Software ma...
Hey admins! If you've just arrived at the Jira admin party, we're here for you 😆 Here are three to-do’s to start a successful project: ✅ Create your first epic or task ✅ Import your team...
What are your favorite Marketplace apps, paid or free? Are there any apps you secretly want to install on your Cloud instance, but haven't yet? Why or why not? Of course apps exist beyond Jira and...
Oh wow am I so glad for this! I'm actually a self-taught admin and I am currently looking for help to do some things that I think are easy, just not to me haha! I'm the co-leader of the Phoeni...
Hello everyone! I am ecstatic to be a part of this group! I am a very avid supporter of Cloud products! I have been working with Atlassian tools now for approximately 13 years (I first used Jira in 2...
Glad to be a part of this group. Has sound knowledge on the cloud side of Jira and still learning to better every day! Organizations, Site Admins, Advanced Roadmaps, Sandboxes, Teams.. and more day ...
I've noticed many organisations don't really quantify the impact of maintaining physical or cloud infrastructure when looking at software costs. However, the headline licensing price is only a ...
I'm glad to be part of the new group and look forward to interacting w/ the team. I have been using Atlassian products for about 8 or so years now with the last 4 being on Cloud. I am active in the C...
Just wondering if organisations that are using Cloud still have a full-time employee or employees to help administer and configure Atlassian products or if its left to users themselves to set-up?
Hi admins! We’ve put together a collection of the most useful integrations, from Slack to InVision and Bitbucket to GoogleSlack to InVision and Bitbucket to Google. Find the right app f...
Hey admins! In case you haven't seen it before, I wanted to point your attention to The Jira Software Cloud Administrators Guide This is an Onboarding Guide that pairs strategy and best prac...
Hi admins! Every company onboards new users differently. Often Jira Cloud Admins are tasked with creating training to scale that onboarding process to many employees. Have you created...
Hi admins! Atlassian Team Playbook Plays are free workshop resources for addressing common team challenges and starting important conversations. As admins, we know change management is often top of...
Our goal in creating the Jira Cloud Admin Group is to provide you with extra resources and support to make your job easier. Here are a few videos that might be interesting to you - please let...
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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