Created Jan 19, 2021, Last active today
Good afternoon all, I am testing an automation that automatically sets the status of a ticket in Jira Service Management to "Pending Customer" when a "Reply to customer" is made by the Agent. ...
Is it possible to restrict the creation of Teams in Jira to only Jira administrators? I would like to ensure that only authorized administrators have the ability to create new Teams within our organi...
Hi everyone, We, the Jira Navigation team, have been relentless in our efforts to make finding and resuming your work effortless. We’re looking for Jira admins and users to help us understand how y...
Hi, I'm an Org/Jira admin working on a company-managed project and just opened the sidebar view for an issue in a queue. I was curious about the Show Workflow User Guide icon because I've wanted my ...
Hi, I'm setting up Issue View screens for request types in a new project. Multiple times, I complete all the Issue View screens for them and finish for the day, then open them the next morning and th...
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Hi everyone! With all the craziness that is preparing for Team’24, the premier teamwork conference, we didn’t get to post last week. So this week you’ll get two posts back to back! You’ve already h...
Hello, similar to this post: https://community.atlassian.com/t5/Jira-Cloud-Admins-discussions/Moved-Story-to-Epic-and-Lost-Child-Issues/td-p/1974347 I moved a User Story with sub-tasks to be an ...
Hello People, I'm trying to setup an automation in Jira, to delete comments from a specific user when the issue is transitioned from 'In Progress' to 'Done'. So far I managed to get list of all suc...
We are in line for go live with Jira and Confluence in Atlassian Cloud
While Jira admins handle various important tasks, we know that a few of those jobs to be done may include: Customizing workflows to fit your team’s needs Ensuring the security of externa...
Hi everyone, I'm Branimir P. Kain, a Senior Product Marketing Manager specializing in Cloud-to-Cloud migrations. Continuing from where my colleague, Swarna Mehta, left off last week, today's post f...
Hi everyone, I'm Branimir P. Kain, a Senior Product Marketing Manager specializing in Cloud-to-Cloud migrations. Continuing from where my colleague, Swarna Mehta, left off last week, today's post f...
If you use Jira and Confluence together, have you ever had to: Create a Jira issue, then Switch to Confluence to create a page, then Link said Confluence page to that Jira issue? This inv...
Have you ever wondered, "What should I do if I need to change my Atlassian cloud footprint after I've finished migrating?" or struggled with the complexities of migrating data from one cloud site to ...
Hi everyone, We're thrilled to announce the release of Priority schemes for Jira Cloud, letting you customize priorities for your projects. This much-awaited feature has gathered significant intere...
Hi all, I am trying to setup Security Levels on tickets. I have setup a Security Level Scheme. I have assigned this scheme to my project. I can see the "Security Level" in my Issue: Configure Scre...
Recruitment for this research has finished. Thanks to everyone who expressed interest :) Hello Community 👋 Are you a Jira Admin? Is your organisation about to sign up for Jira Service Ma...
Hi, Can some one tell me how to change the colour of default blockquote vertical bar please.. I am using markdown in jira automation rules
Hello. I have a customer who is able to email in a ticket request. When my team replies, the responses are not going out to the customer. It's just one customer this is happening with. I looked...
Hi everybody, during last Christmas holidays and partially in January I’ve been studying for ACP-120 certification. Team-managed projects are included in this certification, so I had to looked into ...
Also curious what other people use as well. Situation: PM's input hours into Original Time Estimate Field in Jira. Developers log their hours against tickets using Jira Add-On called TimeT...
Hi Experts, I hope this finds you well. Tomorrow, I'll be speaking at the event on Jira and Confluence Access Control I'd greatly appreciate any suggestions or insights you may have to enhance my ...
Hello Community! My name is Michel and I work within the Jira Platform team at Atlassian. My team is looking into how we help our project admins in Team Ma...
Hi Team, we have usually release, unreleased & Archive version available in release section. we have "fix version" field in Jira, but while creating new jira card under fix version dropdow...
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