Jira Cloud Admins
Created Jan 19, 2021, Last active Oct 4, 2025
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Hi All, new to group, looking for any Jira admin best practices..
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Requirement Using Jira Workflow validation I have configured this: "A ticket can be transitioned from Backlog to To Do only if it is assigned to a Sprint." This validation restricts user to m...
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Hello, I work in a smaller non-profit healthcare organization IT department and the way we currently use Jira is this: Projects based on teams and/or applications (mostly scrum projects as we work...
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After closing modal it refreshes the page and agin open the same modal in Jira Softwere Kanban board. Here is the video link https://drive.google.com/file/d/1n2bebgw4pD23bkeNjc3V9AlcIi8L1B_g/vi...
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Please how can I create an automatic link from jira back to the slack channel where the ticket was created??
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We currently managing projects in Jira using several department-specific master accounts. Our aim is to transition to a single master account that oversees all projects for streamlined management. Ho...
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Hello Community! I'm keen to speak with people who are brand new to using Jira Software - one month in or less! What’s involved in the research: Sessions are 1 hour 15mins and conducted ove...
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Is there a way to automate the creation of a Jira page when an issue is closed? Trying to build out a documentation space without having to do so manually. Thanks!
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Hello, Here is my simple usecase: I have a SharePoint List "Request" with a Title, a Description and a Status (New by default at item creation). When a new item is create, a power automate workflow...
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These are two of the biggest issues we have with labels. * They are global. They should follow the same architecture as almost everything else in Jira. You have a "scheme" which can be associated wi...
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Good afternoon. We have several projects/products in Jira. The backlogs of these projects/products are different. But the releases for these products are common and functionally dependent. How ca...
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Hi all. I am looking for assistance on a custom JSM notification I've created in Legacy Automation that is not executing due to the JQL condition not being met. I am a bit confused because the...
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Hi all, Update for November-December 2023: Cloud-to-cloud migration now also supports copying team-managed projects in Jira Software from one site to another. We have also launched ...
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Hi everyone, We’re enabling Jira admins to set up priority schemes in Jira Cloud. This means you can use different priorities for different projects. We’re looking for Jira admins to join our Early...
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Sharing the steps to create a Jira Automation Rule to delete all Comments from an Issue (when a new comment is added to that Issue): 1. Rule is triggered on: Issue Commented -...
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Using a lookup table to convert custom field values from Project A to the custom values of Project B
Hi All, I wanted to write an article / start a discussion on the new Lookup Table, and explain how it can be used in (what I think is) a common problem that would normally require several if/else ...
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I have two projects on the same instance but closed(users who have access to A doesn't have access to B) and i would like to sync comments such that when a user comments on A it is visible on B...
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unable to view one of teammate tickets and name in my newly created kanban dashboard
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Hi - We have team consisting of backend developers, front end developers, QAs. We currently use subtasks and capture effort against those subtasks to plan a story. Are there other best practices to p...
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When attempting to create a subtask, the user is getting the "we couldn't create the subtask Error Server Response: 500. I logged in as the user and get the same thing. When I try,...
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Typically the ticket status changes very frequently given the progress one makes. So the total count of open tickets is dynamic. If a snapshot is available that indicates the open count daily at a gi...
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Hello Community! My name is Rachel, and I’m a Product Marketer for Jira Software 👋🏻 My team and I want to better understand the current experience around signing up for Jira Software, and we need y...
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I have this particular use case: Issue VBGA-9 was resolved in a given sprint. Once we realized it was not resolved properly, we reopened the issue. The sprint is now closed and the issue moved to th...
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I wish to make a access to the ticket based on the watchers list. As issues security or permission schemes not having to pull the list of waters, can some one pls guide me on this.
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Hi there. Is there any way to show total count of comments on a Kanban board's card?? Something like this: The reason is sometimes, a new assignee misses the conversation going on in the ...
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Learning Path
Become an effective Jira admin
Manage global settings and shared configurations called schemes to achieve goals more quickly.
Streamline Jira administration with effective governance
Improve how you administer and maintain Jira and minimize clutter for users and administrators.
Learning Path
Become an effective Jira software project admin
Set up software projects and configure tools and agile boards to meet your team's needs.
Description
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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