Created Jan 19, 2021, Last active today
Hi
We have a mix of projects (Jira Service Management in this case), some of which have dedicated emails to open tickets (and they have very helpful email logs), but we have some projects that just use ...
Hi, How can I make a field mandatory, but only when users create the issue manually. I want to keep the fields open if there is an automated creation (e.g. through API or jira automation). ...
Hello. I have a group of contractors working on specific jira projects. They would like to search a project by member but I don't want them to be able to do it through all of JIRA. ...
Background: As you probably know, you can create customized statuses in Jira, however, each status you create has to be assigned to one of the three default statuses in Jira - To Do, In Progres...
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Hi, I need to set up a Dev-UAT-Prod environment for Jira Service Management in the Cloud (UAT = User Acceptance Testing). Our org has the Standard Plan so we don't have a true Sandbox capability (c...
The 2-line description of these 2 features (as they differentiate between free plan and the standard plan) say the following respectively. I understand that this means that adding a user to my projec...
Hello, I wanted to create a listener script using the "Issue assigned" event, but I can't find it, although I can see it when I go to the events page. Thank you in advance. Best regards,
Hi Team, Has anyone done a Product URL consolidation? I want to perform this task and know the risk involved and if this is something I can do on my own. I was able to locate this infor...
Hello! Is there a simple way for a JIRA ticket URL to be published to a certain place in Confluence? I think this is easy but I am having trouble finding out how. Thank you!
Hi! I am working for Deviniti as a product owner of Extension for JSM app. Currently we are gathering feedback from our users to improve the solution. We are looking for admins (cloud a...
Hi Friends, I am new to being a Jira Admin. Only been working in this capacity for around two months. No one has been administrating our site going on two years now. &nb...
I'm Merrick I'm working on computing my cloud and other fun things I need some help from time to time but I'm very excited and experienced
Hello! We have a customization request form that our customers fill out via a Google Form. I created a form in Jira and would like to change to that. Is there a way to have customers fi...
eWi bekomme ich die Jira Api über Python? Ich mache grad ein Praktikum und soll ein Jira ticket in excel umwandeln, vlt kann mir da jemand helfen
Hi, I passed 10 users on the free plan and automatically upgraded to the standard plan trial. After 15 days Jira software deactivated. I inserted the Billing information. How can i reacti...
I have an administrator access for the project ,still Plans tab not appearing. This is required to enable the capacity tracker feature.
My company's email address(domain) has changed and I would like to change my Jira user's email address. To change the email address, enter the new email address in the Email menu of Manage account a...
User Story: As an admin, I want to deactivate a user, so when the changes have been made, they are removed from the project/s. Scenario: Imagine having 100+ users deactivated and they are be...
On my board I toggle the switch to make my issues open in dialog. I go to the backlog and open an issue there (which only opens in sidebar, that's annoying as hell enough as it is). When I go back to...
We are a school portrait company. Before "Picture Day" there are steps that need to be completed. These steps have deadlines relative to the main date (get student info 1 week early, prep...
According to the link beneath, there is a direct relationship between the selected display language and the time format. I want the display language to be in english (US) and the time format...
Hello everyone! I would like to receive some advice, recommendations, or simply opinions from the community regarding the following situation: In Jira Server ver. 9.4.3, there is the following Wo...
Hello! I have a Service Project that I need to get some automation around. Basically I want a report or a filter to run each day that shows when a ticket is out of SLA. In this case, th...
Hi, I'm trying to create 2 regex validators for phone number and postcode but it will not allow me to, when I add a second it mirrors the first. Is there a way I can get around this? ...
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