Atlassian Automation

Hi Guys,  I'm creating an automation that when a value is changed it is updated in another issue that is linked.   However, the field is an Insight object and it does not appear in the l...

• automation
• cloud
• jira-service-desk-cloud
• jira-service-management-cloud

So i'm trying to automate the release notes and create a confluence page once new release is created. page is created however i'm having issues updating the page since it requires an increase in vers...

• automation

Our releases field contains set of values. Now I want to restrict the user from selecting the "Completed" releases. Expectation is, users should not create any issue with completed releases. How shal...

• automation

Hi, I would like to know if you can help me with the following problem: I have created 3 rules to assign incidents in Jira, these 3 rules are the same in them the only difference is the list of peop...

• automation

Hi, We are using Jira on cloud. I'm trying to find a way to ask the user to do something online, when he changes some field on the form. Example: User is updating field x to value "Yes", as a res...

• jira-cloud

In Jira, Is there a way to trigger mail when work log of the week is not met  To Ellaborate further  Team member: Not filled timesheet / Not met the average time log on Jira Manager - Ge...

• automation

Hi There I want to link all issue type as Bug under a subtask can this be done thru automation. 

• automation

I got a reopen automation rule where the issue is reopened after a new comment is made. It should exclude different forms thank. So I made a advanced compare condition that compares {{comment.bo...

• automation

Hello Atlassian Community need your help!  I want to create automation : When Issue transitioned, if field is one of... : than Send email . And I want to send values of some fields in the mai...

• automation

In Automation, one of my business units would like to modify the description field and insert @mentioned users before the issue is created. Description field displays as plain text in automati...

• automation

The more that I use Automation, the more often I'm pushing its boundaries via smart values. These are pretty powerful and open many options, but are at times challenging to test. It would be great i...

• automation

I want JIRA to auto-create stories once I create an EPIC. Do I need to create a trigger rule, if yes, then, how to link the trigger to EPIC creation. 

• automation

I had an automation which was working fine until some days ago, did not change anything about the automation itself, but somehow the lookupIssues result shows up empty in my teams channel message. t...

• automation

I have users wanting to set up automation rules that create multiple sub-tasks when triggered. Some of these users are looking to set up 10 or more subtasks at once. It is a bit difficult for them to...

• automation
• jira

Morning,   I am creating a user management system in JWM for a business group.  Parent task = employee name Sub tasks = change tasks When the 50+ sub tasks fire off, they have common ...

• automation

I am trying to create an automation using advance compare conditions. I am in an If statement and currently my first value is: {{issue.timetracking.timeSpentSeconds}} Condition is: less than Seco...

• automation
• time

I see how to do an export from the UI on-demand, but I need to do a daily export of selected FEATURE records to sync to another system, via GSheet.

• automation
• cloud
• export

I want to change the status of a parrent when all subtasks with a separate issue type are done. for example: I have a story with 8 subtasks, 3 subtasks have issue type "subtask 5 subtasks have"cu...

• automation
• cloud

I'm really a beginner when it comes to Jira Service in general and automation specifically, so bare with me. What I understand my question is probably simple but here goes: I want to set component ...

• automation

...t; </avatarUrls> <displayName type="text">Allen</displayName> <active type="boolean">true</active> <timeZone type="text">America/Chicago</timeZone> </a...

• automation
• server

I have created this automation. The aim is: A Ticket should be reopen if the ticket is closes and after that a customer add a new comment The Problem is: If the Service-Desk-user close the ticket a...

• automation
• jira-service-desk

In my team I bulk update tasks into Jira. An Epic may contain anything between 50 to 1000 tasks. We set the start date of a task to the first day of month and end date to last day of month. The start...

• automation

I am trying to get the ticket's due date from Jira to Google sheet via Zapier, but the Due Date field comes empty... I was able to find which customfield (10081) has the Due Date field, using this m...

• automation

the automations did not transfer over to my board, how do I fix this?

• automation
• cloud

I read almost all artictles about it.  Nothing helped

• automation