Atlassian Guard

Hi there,   I seem to be listed as an admin everywhere I can see but I try to do certain things and get denied and told to ask my admin for access, what am I missing in the set up?   Ex...

• Question
• identity-manager

Hi! I am currently working on integrating Okta SSO and User provisioning with Atlassian Access. I currently have a couple hundred existing users and  I am trying to import those into Okta so I c...

• Question
• identity-manager

My account geertpeter@onyx.be is both Site admin as well as Organisation admin. When I try to re-enable a disabled account (Meesw), it says "This user's Atlassian account has been disabled. Contact...

• Question
• identity-manager

Hi, We are using bitbucket & jira for our organisation. We have different users which need to access jira and bitbucket. If I want to enable SSO for my organisation, can I configure it such that...

• Question
• identity-manager
• sso

Quando tento cadastrar mais de dois usuários na minha conta, recebo a mensagem "Algo deu errado". Como proceder?

• Question
• identity-manager
• jira-service-desk-cloud
• jira-service-management

Good afternoon, I would like to know how it is based on Access charges, I want to use it to get 5,000 users from a specific domain, so I know how much it will cost, I am based on the total user that ...

• Question
• identity-manager

Hi all, maybe you can help me: I have migrated 2 Organisation: Orga A and Orga B Orga A has Atlassian in place. Login to atlassian is done via SSO. I want to connect users from Orga B to At...

• Question
• atlassian-guard
• authentication
• domain
• identity-manager
• jira-cloud
• +2 more tags...

I was trying to configure Azure AD and Atlassian cloud for SAML single sign-on and I thought it configured correctly. But I may have made a mistake, and now am unable to log on with <email redacte...

• Question
• atlassian-guard
• identity-manager
• saml
• sso

Hi, I am a site-admin, and I can see my user is active; however, they are not able to login and when I click to view her profile, I am given the error message:   Looks like we’re off the b...

• Question

I have tried this curl command using my API token but getting the same error 401 UnAuthorized  Also I have site admin access.

• Question

Hello Guys, The org admin has left the org and I am a site admin. How do I make myself an org admin and how I can remove the former employee from this role ? Please advise.   This is my curre...

• Question
• identity-manager

I did something very dumb. Well, to be honest, I didn't really think it would be an issue. We recently migrated our domain from one google suite account to another. After this, we went ahead and clos...

• Question
• access
• cloud
• g-suite
• identity-manager

When I want to add my customers to jira using SAML with Azure AD to have website acces so that they can use the service desk it would be nescesarry to buy Atlassian Access for all customers? If so ...

• Question

We are migrating our authentication services to Azure AD. Currently we use OKTA . Can we have both systems running at the same time to avoid downtime  , or does OKTA need to be disabled in order...

• Question
• identity-manager

I am an (new) admin for Atlassian Access for our organization, who has 340 active Atlassian users of different tools (Jira, Bitbucket, Trello). My org is asking me to deactivate just Trello, as we ha...

• Question
• cloud
• identity-manager

I have the following products in use at my company: Trello Bitbucket Jira OpsGenie If I enable G Suite connection, will this suffice for seamless SSO across all 4? Or will these products still...

• Question
• access
• identity-manager

I am trying to add a distro list as a user in BitBucket. I invited the user in BitBucket, but the account isn't appearing in Atlassian Access. My Atlassian Access currently defaults to require SSO an...

• Question
• access
• cloud
• identity-manager

I am trying to configure Configure SAML single sign-on with AD FS. I have followed all the steps mentioned in (https://support.atlassian.com/security-and-access-policies/docs/configure-saml-sing...

• Question
• active-directory
• cloud
• identity-manager

Hello, We have been trying to provide documentation for our users for a cloud based product we have developed, currently deployed and running in Azure environment. The application has 500+ regi...

• Question
• cloud
• confluence
• confluence-cloud
• identity-manager
• scim
• +1 more tag...

If I have users in Org A with the same email address as in Org B will the users get transferred over without issue? 

• Question

Hi We have changed our domains for some of our users while others stayed on the old domain in Nov/Dec 2020. On verifying - we have not claimed the accounts with the new domain as other users are in ...

• Question
• identity-manager
• user-management

Atlassian admin states "To verify your domains and import users from G Suite, connect your G Suite account." The documentation has me very confused.  If the above is true, what does the s...

• Question
• identity-manager

Hi,  I need to provide access to a single user from a 3rd party. I am using Okta to provide MFA functionality, but i am being told that i need to claim the entire domain of the 3rd party by add...

• Question
• cloud
• confluence
• confluence-cloud
• identity-manager

we have acquired numerous accounts as a result of claiming them after the domain claims. A lot of those accounts do not have access to any products or just have Trello access. I have deactivated acco...

• Question
• cloud
• identity-manager

プロジェクトで招待されたワークスペースに許可設定をしてもらっていますが、ログインしようとすると画面に何も表示されない状態になり、ログインしてのコンテンツ参照が出来ません。   cookie の削除、cookie の許可、ブラウザの再起動をして状況が変わらないため、解決方法を教えていただきたいです

• Question
• identity-manager