Atlassian Automation

We have an issue that is open for a while with a complex workflow. For our team one field is very important on this issue and we wan’t to see if it is changed. Any way that we can search this change...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a Parent Issue: - Story I have a Sub-issues: - Sub-Task - Sub-Bug - Sub-QA   I need to create automation when all Sub-Task and Sub-Bug are in Status Done, move my Sub-QA autom...

• Question
• cloud
• jira-software
• jira-software-cloud

Please forgive me for not being good at English In jira automation, when searching for a parent issue, we use Key = {{issue.parent.key}} to search. So, what smart values should you use when searchi...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am trying to do an automation with two labels (or more) I want the automation to check if a particular label exists when adding a new label.   e.g., I want the label “resolved...

• Question
• cloud
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

Hello there,   I have written a Jira Automation which is doing well for all fields except one, which is the 'Team' field (which we got when we upgraded to Jira Premium). As this field is not ...

• Question
• cloud
• jira-software
• jira-software-cloud

I reviewed the question: Destination status could not be resolved. If using a smart-value ensure this resolves to a numeric s, but I don't think it applies to my case. I am getting the error:&nb...

• Question
• automation

Hi   I have an ONE existing issue with different set of fields. One of them is: Service Tag (serial number) which is Short text field. While providing below JQL in Issue Navigator project ...

• Question
• automation
• cloud

I asked this same question in the JSM community group, without getting an answer yet, so before I contact Atlassian support I thought I would ask again in the automation community. I was reading a p...

• Question
• automation
• cloud
• jira-cloud
• jira-service-management
• jira-service-management-cloud

Hi all,   I've a project managed in jira cloud an we are facing some problems... 1 - We are trying to create tasks and subtasks automated. Our configuration is working fine, but we can set ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to intergrate database (MS-Sql) and jira to raise a issue on jira using JiraPS but I don't know where to start. Any solution for this.  

• Question
• cloud
• jira-software
• jira-software-cloud

My team has support tickets being assigned to us in Jira under the issue type "Bug". I want to assign our "Break-Fix" feature to these stories when they are created in Jira. We are operating in the c...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello all  Greetings of the day  "I'd like to initiate a discussion on how to retrieve the total size of individual projects in Jira Cloud, beyond just calculating attachments size. My go...

• Question

Hi, We have a use case where it is required to calculate Original and Remaining Estimates on parent tasks based on the changes on child issues. For example, we have the following hierarchy: PMO I...

• Question
• automation
• data-center
• jira-software-server

Hello Community,  In our production there are two Confluence instances. We are planning to migrate or consolidate the two instances and make it as one. I need tips and suggestion for how to ach...

• Question
• confluence
• migration

We have heard a lot of feedback and questions about the upcoming changes to Jira Cloud Automation packaging and acknowledge that this is a significant change for affected customers. We want to share ...

• Article
• automation
• addon-com.codebarrel.addons.automation
• cloud
• jira-cloud
• jira-service-desk-cloud
• +5 more tags...

...icense level, for company-managed and team-managed projects. I checked the public backlog and do not see this as an open defect. Thanks!   UPDATED 2024-01-30 -- Looks like they re-added the C...

• Question
• automation

Hello! I'm trying to create an automation that will set the value of a custom field to the same value as their parent Epic. So far I was able to make it work only for already existing items within ...

• Question
• automation

I am looking to set up a rule to have emails sent to the assignee based on my TBX's approaching their Due Date. Due Date is a custom field we use. I am new to Automation and this may be simple, but I...

• Question
• automation
• cloud

I want to create an automation which should basically be updating an issue field. I only want to update issue field if there is a comment added by a certain user (abc@company.com). Comments added ...

• Question
• automation
• comment
• user

Hello, I use the "Actions" button on the Cloud version of Jira Service Management to manually trigger certain automations. Is this button present on the Data Center version? Thank you in advance f...

• Question
• automation

Hi, im wanting to have a canned response send automatically when a ticket is created.  Cannot fathom out how to get this running.  Thanks 

• Question
• automation

I would like a group to receive an email 1 week after an issue transitions to a particular state. So far I have managed to set this up but without the 1 week delay.

• Question
• automation

Hi Community We’re excited to announce today: new triggers in Jira Cloud automation, and improvements to rule imports. Let’s take a look! New triggers The first new t...

• Article
• automation
• cloud
• import-automation-rules
• system-settings

Need to create an automation rule to trigger an email to Assignee for tickets with Due Date older than 7 days from current date. I can do that form manually triggered rule but hoping to get some help...

• Question
• automation

Hello, I'm trying to create a dashboard chart showing stories with specified target version on x-axis and the sum of time spent on story bugs(issue type) & the sum of of time spent on technical ...

• Question
• jira
• jira-software