Atlassian Automation

Hi Team, I wanted to find out if it is possible to edit Atlas custom fields using automation for Jira. For example, if I enter a field in the epic screen of Jira work management and edit that value...

• Question
• atlas
• automation
• cloud

I would like to get a notification on Slack (channel) when an Insight is added to a discovery idea. So far, I could only get notification for create / update but not for an Insight.    If...

• Question
• automation
• insight
• integration
• slack

We need the possibility for users edit smartvalues in automation. Ist this possible? We are creating issues in a software projekt form our service management projct via automation. Mostly the descri...

• Question
• automation
• cloud

My Issue structure: Epic - Requirement (system requirement / user requirement) - Story I have rule, which summarize Story Estimation values (from story issues) to Epic (Estimate field) & th...

• Question
• automation

I have an automation that will create a 2/3 child ticket upon generating an issue. I would like to send an email once a certain child ticket status is changed to done.

• Question
• automation

Built-in Jira automation provides an easy-to-use “no-code” capability, requiring just a few clicks to set up an automation rule, undoubtedly earning its classification as “accessible and user-friendl...

• Article
• automation
• cloud

We have a request type where users can choose a variety of options. When they choose a certain option from a field and submit the request, we'd like automation to "Add Form" and "Make form external"....

• Question
• automation
• forms

Trying to figure out if I can transition a Jira user story to our QA Ready column based on the fact that when the PR and merge were completed, and the Bitbucket pipeline attempted to deploy the chang...

• Question
• automation

Any ideas on how to create automation in Jira Software to notify the development team about time to first response/deadline? For example when time to first response ended notify dev team with Jira A...

• Question
• automation
• date-picker
• date-time
• due-date
• jira-software
• +3 more tags...

Hi,    We have JSM Cloud, and we need that when specific field change, a comment with attachment will be added. what's the best way to reach this? I can't use rest API and also don't hav...

• Question
• automation
• cloud
• jira-service-desk-cloud
• jira-service-management

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• Question
• automation

Using automation for Jiras lookupissues action, you can create a slack message, or update a field, or whatever with a nice neat list of issues like this: {{#lookupIssues}} <{{url}}|{{key}}&g...

• Question
• automation
• rest-api

I have an Issue Type called 'Joiners, Leavers, Movers'.  There are 4 Request Types linked to that issue Type: Joiners Leavers Movers, JLM Access, JLM Hardware, JLM Site Access. Currently, repor...

• Question
• automation

I want to branch over a list of values, in the specific case it is the "Affected Services" field (JSM specific). For my test, the field contains 3 Values and the Log Action returns: "ServiceA, Serv...

• Question
• automation
• cloud
• jira-service-management

Hi everyone, I know this question has been answered over multiple posts and I have created my automation based on the solutions from those posts but it is still not working for me.  My scenari...

• Question
• automation

I'm trying to create and automated report that communicates daily on: Numbers of issues in project Numbers of issues in To Do, In Progress & Done status Numbers of issues with a particula...

• Question
• automation

Hi, Im hoping to copy whatever is in the components field to the affected services field. Can anyone help us with that? Thanks

• Question
• automation

I would like to set up a periodic task in the automation module that is created annually (for example, November 1) using the plan option. Daily, weekly and monthly is possible, but not annually. Does...

• Question
• automation

I am new to JIRA Automations and have created a rule that initially schedules the creation of a Task. Following this, a Sub-task is supposed to be created and linked to its parent Task. While everyth...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hi Community, I'm looking for an automation rule, when we edit the start date on child tickets (task, story) these changes should replicate on parent ticket (epic,initiative) Thanks

• Question
• automation

Hi Community,   I am an Jira site admin of my organization. I want to create a board for Project managers who can manage the task through bug type priority. However, I am unable to find the "...

• Question

I would like to automate re-broadcasting inline comments on a page as page comments. I can't see any documented way to do this, it's not exposed in comment smart values. Trigger: Page Commented If:...

• Question
• automation

Hello, I have a question. I have a customfield with gross and net price. Currently there is an American notation with point as decimal separator and comma as thousands separator. Can I change this t...

• Question
• automation

As in the title, I've got 403 when I try to add "lookup objects". I've tried to reload page, to enable cookies, to relogging - still the same error.   Has anyone encountered that? 

• Question
• automation

How can I add an insight to an idea through automation?

• Question
• automation
• cloud
• insight