Atlassian Automation

Hi all Just want to seek for advice.  We have a ticket getting created and the information in the description looks like below   ----Example   Hi, I am requesting a laptop of con...

• Question
• automation

I set a rule to run and send emails but the JQL search was incorrect and now im receiving an email for every issue in my project which is using up my automation limit - how do I abort it quickly?!

• Question
• automation

I have a rule set up to alert page authors of pages that have not been updated in over 3 months.  The rule runs just fine, but it sends an email per page.  Is there a way to have it send ...

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• automation
• confluence

Hello! I can't create an automation rule to switch my tickets from one column to another and change their status. Today I'd like tickets with MERGED status to automatically switch to TO BE TESTED a...

• Question
• automation

I have been struggling to get my automation to work properly. My goal is to append to a customfield - Approvers based on the values selected on a cascading customfield. Attached are pictures of my ...

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• automation

Hi community,  I'm trying to create a confluence page via Jira Automation and webhooks, where I want to include only the correctly formatted content of the "description" field from Jira, just l...

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• api
• automation
• confluence-cloud
• jira-cloud
• rest-api
• +1 more tag...

  Dear Atlassian Support Team, I kindly ask you to delete my account "aa_adam@icloud.com" from the workspace "https://feruzaabsamatova757-1721044707316.atlassian.net", as I am not a participan...

• Question
• automation
• cloud
• not-applicable
• user-management

Hi there Any help appreciated! We are using Jira Cloud; oftentimes the Assignee of a ticket may change.  Is there a way to track these changes - I'm thinking some way to auto add an internal c...

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• automation

Hello community,    I'm writing this post to share some ideas that can help you create treasure hunts within Jira and Confluence using automations, atlassian Intelligence, whiteboards and...

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• automation
• cloud

I created two projects; I want to clone issue from one project to another with form submission detail 

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• automation

Hello,   i have a field called "Start Date", a date field (no time) another field "Sprints Estimation" which is number field. i want to set a value of another date field - "Finish Date" to b...

• Question
• automation
• formula
• smart-value

  I want to have an Epic which would be the main epic and then the sub epics that are linked to it.  I need help to create a dashboard which would show one main epic and the sub epics lin...

• Question
• dashboard
• epics

please assist to form a rule to add up changes story points of child issues to the parent

• Question
• automation

Context: I’m setting up an automation rule in Jira Service Management (JSM) to handle incoming emails. The objective is to check if the email body contains a specific issue key (formatted as JSM Num...

• Question
• automation

Hello, I have a Python server running with Flask. Currently it is running in my local machine. Whenever there is a change in the due date, I want to send a web request to the server by sending some...

• Question
• automation

  Is it possible to automatically link tickets created by automation? For example, when Ticket A is created, it generates Tickets B, C, and D. Establishing links between A and B, C, D is not a...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud
• jira-work-management-cloud

...'m comparing a string literal "Standup" to the match string "Standup". This should evaluate to true! Thanks for your advice!  

• Question
• automation
• custom-field
• jql

Ich arbeite in Jira Workmanagement in zwei Team managed Projekten. Ich benötige im Ticket einen Button der folgende Aktionen auslöst und die konfiguration dieser Aktionen:   Warnmeldung: Bis...

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• automation
• button

I have tried this option, and it still does not work for me. Please help me 

• Question
• automation

Hi team, it would be good to have support for smart values in the Delay action. My use case. In a FOR loop, I'm creating and linking child tickets. But because all branches are run in parallel, the...

• Question
• automation
• cloud

Hi there! I want to build an automation that moves my Jira ticket from the status: "ENGAGEMENT ACTIVE" to the status "SEND NPS" When my "Engagement End" is in the past (i.e. less than 'Toda...

• Question
• automation

Hi, Struggling to think of a soluition here, we have multiple 'Select List (single choice)' fields that are used to rate someting from 1 to 5 in a JSM project. The ask is that when this ticket is p...

• Question
• automation
• cloud

Scenario:    Create a form for ‘Deboarding Employee’ that captures :  Employee Name , Last Work Day and Location.  Using Automation - when the form is submitted – email specific ...

• Question
• automation
• jira-data-center

Is there is a way in JSM to send some reminder notifications to reporter?   Use Case : - we set a ticket as Waiting for customer (T0) to get feedback - Notification to be sent if no comment...

• Question
• automation
• jsm
• notification
• reminder
• schedule
• +1 more tag...

I want to create a Jira automation that automatically deploys an ops sub-task to push Bitbucket changes to production without manual intervention. This automation should run twice a week in scrum boa...

• Question
• automation
• cloud