Atlassian Account

Today I was wandering what would be the cost of upgrading our company's JIRA to v7. I've noticed, that renewal of our maintenance/upgrades period would cost 16000$ and it would extend the period only...

• account
• atlassian-account
• licence

• billing

Hi Atlassian Support,   We already have 25 User Stash license. Do we get a special price if we would to increase our user license to 100? Please advise. Thank you. Vina Delta Controls Inc....

• licence

I have two Atlassian accounts; one from my old job (and so on my old, inaccessible, work email account) and a new, personal one. Is there any way to merge them?

• community

When I'm working remote and using VPN, I'm not able to log into any of our Atlassian Cloud products (JIRA, Confluence, Hipchat). Please help! I know Atlassian Cloud is out in the open and there is no...

• account
• vpn

This question is in reference to Atlassian Documentation: Manage users and groups I am a site-admin but unable to add another user to site-admins group. I click "Add" button, type in the user (or se...

• account
• user-management

...urchase we have been advised by Kameron True I need to make the request to for the refund. Please can you advise if you require any additional information to enable you to proceed.  Kind Regards, K...

• billing

Hello, At my.atlassian.com in Licenses I see several old non-needed licenses. As I understand, one of that licenses tried to auto-renew (luckily, it fails). So, I would like to delete these l...

• account
• licence

My base dn is like : OU=CEE,DC=xyz,DC=at unde CEE there are furhter OUs for countries: AT, CZ, HR etc. There are furhter OUs I don't want to sync. How can I only sync users from AT or CZ or HR etc...

• account
• active-directory
• sync
• user-directory

Because I've moved from one company to another, I need to change my e-mail in my profile. How can do that?

• account
• profile

I was in last night briefly, looking at a question I posted over a month ago...  I think I pressed the 'watch' icon. Not sure this is what is causing the problem, but wanted to mention it. &nbsp...

• account
• off-topic
• website

I currently have two id.atlassian accounts under two different emails with all of the same profile info and billing information. Both emails are listed on my two my.atlassian products (Bitbucket (Clo...

• account
• my.atlassian

I want to get email notification whenever there is an update in my post.

• account
• community
• off-topic

I have 2 accounts in Atlassian Answers. I would like to transfer my statistics (points, answers, etc) from one account to another. Is this possible?

• community

Our academic institution has purchased licensing for jira and have currently been using it in a development environment. We want to roll it out into a production environment. I am hoping you can help...

• licence
• server

Each time I try to log in with my usual account (I created this temporary one), I am taken to the Verify Email Address, Atlassian ID page. I get the email and verify then it then prompts me again to ...

• account
• community
• login

Please help! How can i remove all useless evaluating licenses from my account?

• account
• licence
• trial

Hello, I'm trying to add an email address as tecnical/billing contacts. Where it says Email: I'm typing the email address I wish to add and press the 'Add' button. I get on the top of the page ...

• account
• billing
• edit

I've just signed up to use OnDemand today, however the site will never create.... The address i've chosen is https://itcare.atlassian.net/my lienceing looks correct... What should i do next? ...

• cloud

How do I access my account, I gave the wrong technical contact email address.

• account

We are installing Jira locally with a mySQL database. From the install doc the following grants are needed: SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,INDEX My question is after we get everything ...

• mysql

Can i put licenses on my WS and moved it to another WS, how can i do it?

• account

how to change my email address or how to delete my account to create new one?

• account
• email

what is $20/mo (mo stands for what)?

• account
• atlassian-support

Transferring points to new account