Atlassian AI & Rovo
Created Jun 20, 2023, Last active today
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Hey everyone! I’m excited to share some significant improvements we’ve rolled out to Rovo agents. These updates are all about making your experience faster, smarter, and more reliable. Here’s wha...
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Hi there, Does Rovo currently support JPD's custom fields? On the Rovo pricing page, it states that they are already available for JPD. However, when I tried asking some questions related t...
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Hey Atlassian Community! 👋 Atlassian's Rovo already has great in-house agents that serve several needs within the Atlassian ecosystem, but what if your organization uses tools from different ecosy...
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Hi everyone! I’m Nikhil, Product Manager on Atlassian’s AI team, focusing on agents and automation. Two years ago, the word “agent” mostly made me think of James Bond or Ethan Hunt and somehow n...
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📝 Workshop recap Mid-August the Technical Adoption Success (TAS) team ran our first Let's Build a Rovo Agent workshop, where we walked through how to automate the triage process using Rovo, Jira, ...
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Welcome back to another episode of "Rovo for me" ! Do you want more control of AI generated artifacts for regulated industries? Today we talk to @Chris Davidson about using Rovo to g...
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This is not a drill: one of our most requested features by admins, Rovo Agent Create Permissions, is HERE! 🎉 Why this matters From day one, admins have asked for more granular control over ...
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I am trying to get a Rovo Agent to only pull results from pages that contain a specific LABEL but it won't do it consistently. These pages could be anywhere on my Confluence site. Any adv...
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Artificial Intelligence (AI) is rapidly transforming the way organizations approach customer support, offering innovative solutions that empower users to resolve issues independently. By integrating ...
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Hi Team, Currently there is NO option to Disable or De-activate a Rovo Agent. The ONLY option available to Org Admins is to "Delete" an agent. It would be great to have an option to Disable a Rovo ...
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The Challenge: When working on Sales, sometimes you lose opportunities because some interaction with the customer, or simply you let possibilities go because you were not familiar with a sale...
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Earn the Rovo Ranger badge and 300 Kudos points - plus start getting value out of Rovo in under an hour. 1. Complete our course, Get started quickly with Rovo. It's a short co...
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Hi Atlassian AI & Rovo Community! I’m Vanesa from the Atlassian Research Team, and we’d love your help in improving our services experience. Are you an enterprise users who regularly uses AI fo...
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Welcome back to another episode of "Rovo for me" -- the series where I interview colleagues on the Rovo agents they're using daily to make life and work easier. Trust, security, privacy are th...
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Challenge: The idea originated from the need to streamline the pre-sales process and be able to respond faster, from the moment an opportunity is identified to when the proposal is presented to the...
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1. The Challenge For years, one of my recurring manual tasks was to assign newly created Jira issues to the right Epic. It sounds simple, but when you have multiple Epics with overlapping s...
Deleted user 7 0 August 12, 2025
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What We’ll Build A conversational agent that: • Reads your existing Confluence knowledge-base articles to answer day-to-day questions about the ITSM practice in your organisation. • Possibilty t...
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Hi Atlassian community, I’m Tom Pieterse, Principal Trust Analyst on Atlassian’s Trust Engagement Team and I've been in the cybersecurity space for over 15 years. In my day-to-day job, I help custo...
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Hi everyone! 👋 👋 👋 I’m Jordan Leventis, an ML Systems Engineer at Atlassian, focused on building the infrastructure that brings AI features to life across our products. My team and I have been w...
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Welcome to the latest deep dive on the most recent AI-powered Rovo innovations across your Atlassian apps. Missed last month's update? Don't worry you can keep track of all new things AI each month b...
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🤖 Rovo Support Agent (Level 1): Assisted Ticket Handling 1. Ticket Creation A customer submits a request via the JSM portal, email, or chat—the usual entry points. ...
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How AI and Jira Service Management Can Improve Request Routing One of our clients recently shared a recurring challenge with their current help desk system: despite having well-defined approval wor...
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I recently took an amazing course on building custom GPTs (shout out to Hilary Gridley!), and it really got the creative juices flowing for things I could build using Rovo. So I got experimenting, an...
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Last week, I promised a Rovo For Me videos series and today is the official premiere! @Sven Peters shares how he uses Rovo's agentic workflow and automation to catch up and start his day. Video ...
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With Rovo, Atlassian has introduced a whole new way to deliver support. One that’s conversational, intelligent, and designed to help users get answers before a ticket is even created. Let’s take a ...
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Join this group to dive deep into the world of AI with Rovo. Connect with like-minded peers and stay updated on our latest features and capabilities. We encourage you to share your feedback, product insights, and tips to enhance efficiency and tackle challenges effectively.
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