I’m Done Onboarding — So I Let AI Do It For Me

[#1]

Let’s get one thing straight: I am finished. Fatigued. Kaput. I am absolutely, unequivocally done onboarding new teammates the old way. 😤

Now, if you ask my manager, she’ll tell you I’m “rolling out a scalable onboarding process to maximize team efficiency.” (Bless her for buying it.) But here, among friends, I’ll confess: I just couldn’t stomach another round of live, repetitive, soul-sucking training sessions.

Hi, I’m Jessica 👋 I am a Program Manager at Atlassian, wrangling the systems that send marketing messages to our customers. And today, I’m here to show you how I fired myself from onboarding, weaponized AI, and still managed to look like a hero.

🔥 The Breaking Point 

Every time someone new joined, I’d lose hours to the same explanations, the same “tribal knowledge” handoffs, the same Zoom fatigue. I told my boss: “This is the last time I do this.” She was supportive. (She didn’t realize I meant it.)

📖 The Lazy Atlassian Playbook 

Here’s what I did — so you can do it too:

1. Catalog Everything (But Don’t Overthink It)

• Dug up every dusty onboarding doc, FAQ, and runbook in Confluence.

• Brain-dumped every “must-know” workflow, tool, and secret handshake.

• Asked my peers what they always explain live (that’s your future Loom recording list).

2. Assign Drivers and Prep for Recording

• For every topic, I tagged the real expert (not always me—score!).

• Created a simple Confluence table: topic, owner, resources, gaps, and a placeholder for the Loom link.

3. Capture Once, Reuse Forever

• Next onboarding cycle? We just hit “record” on every session.

• Dropped Loom links into the table, organized everything into a shiny onboarding hub.

• Used Rovo to turn transcripts into step-by-step guides—no more rewriting.

Building an Informative Onboarding Manual for New Team Members 📚 - Watch Video

4. Measure the Win (and Keep It Fresh)

• In 32 minutes, I built 8 reusable onboarding assets—saving 8+ hours per new hire, every time.

• Now, I just update Loom videos by editing transcripts. No more re-recording. No more starting from scratch.

📈 The Real Impact 

Officially: “We’ve streamlined onboarding and improved scalability.”
Unofficially: “I never have to run the same training twice, and I get my time (and sanity) back.”

If you’re tired of onboarding déjà vu, steal this play. Build it once, let AI do the heavy lifting, and spend your reclaimed hours on literally anything else.

Work smarter, not harder. That’s the AtLAZYian way. 😉

[Caity Belta]

@Blake Hall you get ⭐️⭐️⭐️ for coining "AtLAZYian" 😂
@Jessica Hale Thanks for bringing this write-up to LIIIIFE ⭐️⭐️⭐️⭐️⭐️ 

[Denis Paul]

@Jessica Hale where's AI in this? Do you feed the output to Rovo so new employees can ask and get the right videos - or better direct answers?

[Princess Judd]

This is a must read - thanks for sharing!!!

[Jessica Hale]

@Denis Paul - Check out the embedded video below step 3, there is a good visual of the AI in action! 🤩 Let me also recap the steps specifically where AI is used:

1. Turn on Loom Meeting Recordings for onboarding sessions.
2. Take the transcript (easy peasy "copy transcript" button in Loom) from that recording and head over to Rovo chat.
3. Ask Rovo to make you an Onboarding how-to document on the topic, and paste in the transcript below.
4. Boom! You have an onboarding document with anything you could want: overview, directions, FAQ's, "gotchas" - whatever you may need.
5. AI doesn't stop there - you can use Loom AI as systems evolve to go back to the original recordings and make edits where needed to keep your system fresh. 

The output is both a textual and visual onboarding experience for new hires - they can learn in which ever way works best for them. 

I hope this helps!

[Philipp Sendek _catworkx_]

Amazing write-up, looking forward to sharing this further!

[Kate C_]

32 minutes?! Holy wow.