As above. Sometimes verification emails are either not being sent or are not being received. For most user accounts, going through repeated resends, etc is acceptable, if not ideal. However, I hav...
In an MSP enviroment with hundreds if not thousands of end-users from differnt clients it can be hard to confirm that you are speaking to the actual customer. And becasue we are tighting our se...
...o register an Atlasssian account firstly). As for unverified managed account, it needs to verify this email to be changed to verified. Does it mean that this user needs to use this email t...
I have a different work email that I got from my company that I'm trying to use for signup. I get the following message when I try to login using that email: To complete setup and log in, click...
Hi All, What is the most efficient way to change the specified domain verification in Atlassian with the least amount of downtime if any? We are using DNS verification right now and we are experienc...
Update June 14, 2024: the below information is out of date, click here to read the most up to date FAQ. We’ve officially started rolling out a brand new billing engine for Atla...
Dear community! How do you think, what happens to customers after domain verification? We have users with license with domain test.com and customers without licence also with domain test.com After...
Recently an email has gone out to select customers who have invalid billing addresses on their Atlassian account. If you have received one of these emails, it means that your company’s billing addres...
When downloading bitbucket repository through git bash,I'm sure there is no OAuth set under the workspace and two-step verification is not enabled either. But every time the verification windo...
...nippets to identify objects such as traffic lights, bicycles, fire hydrants, buses and/or cars. The user clicks on the matching items and chooses "verify". None of our users, including myself, i...
Hi guys, we are not getting invites/verification emails sent to @a-plus.uz. Can you please help us with it? Thanks, Mikhail
I have sent 2 invites. One within our organizational email, and one outside our organization. The one outside immediately got an invitation and verified. However, I never received an email, nor did m...
The error I am getting when trying to verify my domain "The value for the first TXT record is missing from your domain provider" While this is not the case because on my domain management portal t...
I've noticed a couple of threads on this but no response so far. My account is linked to Google Single-Sign-on. When I no log in using Google, it asks me to check my inbox to verify my email. H...
As part of the Verify Domain process, when we "claim accounts" will there be any adverse effects to the user's previous access? There is a good chance they are using their work email for access to J...
Hi jira team, I have a problem to get my email verification for my external email domain for my organisation. Ive check on my organisation server end. There's no email triggering or sending from at...
I can't seem to receive verification email after logging into the account at: [redacted email address]. Could the Atlassian Team check that issue? After searching for similar issues I also found ou...
...nly 40 are unique users and the extra 20 come from the same users being in multiple sites. If I Verify ourdomain.com and Claim the users, I will have 100 users in the Managed users. Do we now get c...
...p his account, and it wants to verify his email, but nothing ever comes to him for the verification. I am looking at our exchange server now and nothing is hitting it, so I know it isn't getting lost o...
We created some emails for a new domain. I attempted to sign up with my email, but didn't get any verification mail. My colleague, however, has been able to sign in successfully. His email account wa...
...ccess the different Atlassian organizations via SSO. From what a can tell (I do not have the access to all yet) some if not all Atlassian Organizations have NOT completed the "Verify Domain" process. Do e...
Hello, Question regarding how custom domain for Atlassian works. Our domain are currently authenticated and verified via GSuite. What is the process if I wanted to change the verification from...
Hello, I believe some kind of block has been placed on my Email address as it may not have been properly set up when it was linked to JIRA. As of now I can't verify my Email and log in to JIRA t...
In questo post mi permetto di segnalare un piccolo e semplice suggerimento per le versioni cloud. In particolare per coloro che si affacciano per la prima volta a tali strumenti e magari si devono co...
Hello, I would like to use 2FA from G Suite using verification of our domains. Will this increase amount of accounts in Atlassian cloud? We still want to manage Atlassian accounts via invitation i...
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