Tag: "new-to-jsm"

Workflows Wrapped Wow, our first Workflow Wizardry workshop on everything Jira Service Management (JSM) workflows and automation was an incredibly engaging and dynamic session. When planning the se...

• JSM News & Discussions
• automation
• esm
• itsm
• jira-automation
• jira-service-management
• +3 more tags...

This week, I have something special for you.  It's the story about how I became a volunteer Jira Service Management admin. What started out as a learning exercise has grown into a full JSM hel...

• Startups
• a4s-jsm
• jsm
• new-to-jsm
• startup
• startups
• +1 more tag...

Hey All JSM Admins! Jovin here from the ITSM/ESM Masters chapter of ACE with a call for input from anyone and everyone! Soon I'll be launching a series which will run every other month or so call...

• JSM News & Discussions
• jira-service-desk
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud
• jsm
• +1 more tag...

In today's fast-paced world, customers increasingly prefer to solve issues on their own before reaching out for help. According to Harvard Business Review, 81% of all customers attempt to take care o...

• App Central
• custom-field
• customer-portal
• jira
• jira-service-desk
• jira-service-management
• +4 more tags...

Jira and Confluence and Compass, oh my! 😵‍💫 Atlassian offers a lot of tools, which is great... if you know how to use them together.  When combined, Atlassian tools can work together to...

• Startups
• demo
• jira-product-discovery
• jira-service-management
• jsm
• loom
• +9 more tags...

Hi everyone, The Atlassian Navigation team has been relentlessly working to deliver a new, modern navigation system that will enhance consistency, flexibility, and efficiency. Following the succe...

• Community Announcements
• announcement
• jira-align
• jira-cloud
• jpd
• jsm
• +4 more tags...

October was a BIG month for Smart Assignments & Rotations for Jira Service Management — also known as SARJ! 🟢  Cloud Security Participant. We've joined the Atlassian Bug Bounty pro...

• App Central
• auto-assign
• jsm
• new-to-jsm
• rotations
• sarj

👋 Hello Community! Back from Team Europe, we’ve got another “What’s New in Jira Service Management” for you! Whether you were able to join us in person in Barcelona or have been watching the on-dema...

• Jira Service Management
• ai
• automation
• change-management
• incident-management
• jira-service-management
• +5 more tags...

  Hello Atlassian community 👋 We’re thrilled to announce an exciting new feature in Jira Service Management: the ability to build cascading fields in Forms!  Cascading fields...

• Jira Service Management
• announcement
• cascading-select
• form
• forms
• hr
• +5 more tags...

Hace menos de una semana tuvo lugar en Barcelona el Team'24, el evento anual de Atlassian donde se presentaron todas las novedades del ecosistema: los nuevos productos, funcionalidades beta, integrac...

• Conectando en Español
• atlassian-intelligence
• compass
• confluence-cloud
• jpd
• new-to-jira
• +3 more tags...

Would you rather have a kitchen appliance that can cook you a four-course meal at the push of a button? Or a teleportation device? An eight-armed robot that gives you the perfect blowout every time? ...

• JSM News & Discussions
• automations
• jira-service-management
• new-to-jsm

Working in Service Management is a game of quick decision-making. The number of applications and data is growing, your workforce is more volatile and distributed than ever, and your customers expect ...

• App Central
• asset-management
• assets
• crm
• customer
• customer-portal
• +4 more tags...

  We are excited to announce the launch of our new app, Database Importer for JSM Assets, designed to streamline data integration for Jira Service Management Assets. With this tool, you can ea...

• App Central
• assets
• cmdb
• database
• database-connection
• import
• +2 more tags...

Join us live on LinkedIn next Wednesday, August 28 for a discussion about the state of ITSM today! You’ll hear from Atlassian experts, Akshay Anand, Principal Solutions Engineer, Will Zuill, Principa...

• Jira Service Management
• cloud
• event
• jira
• jira-cloud
• jira-service-management
• +4 more tags...

...page using the estimated read time displayed underneath the title of a page or blog post. Learn more. OpenSearch: Experience quicker search results and improved instance performance at scale with e...

• Data Center
• bamboo
• bitbucket-data-center
• confluence-data-center
• jira-service-management-data-center
• jira-software-data-center
• +3 more tags...

  Hello community friends   We are excited to announce a NEW and FREE learning path for Jira Service Management in Atlassian University: Set up Jira service projects to enable...

• JSM News & Discussions
• certification
• jira-service-management
• jira-service-management-cloud
• jsm-onboarding
• learning
• +6 more tags...

Hi community friends!  We wanted to share our "What's New in Jira Service Management" quarterly community post here to make sure you don't miss out on any of the latest and greates...

• JSM News & Discussions
• cloud
• jira-service-management
• jira-service-management-cloud
• new-to-jsm

Hi Community Leaders!   Watch our incident AMA on-demand! https://atlassian.zoom.us/rec/share/dxT4uqcHjaGe-vK4YkU4wxPIz3gWDbUfteBdGIO-R-uN9j2XM9sFqdU_08yhAiB6.3yXJ4RhV7ijEgViZ Passcode: v...

• Jira Service Management
• cloud
• incident-management
• jira-service-management
• jira-service-management-cloud
• new-to-jsm

👋 Hi HR Professionals, Remote and hybrid work, as well as new technologies like AI, have created new challenges for HR teams and required a change in how they operate. With Atlassian’s Team Anyw...

• Human Resources Professionals
• employee
• enterprise
• esm
• hr
• human-resources
• +9 more tags...

Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Change management in Jira Service Management" ---- What is Change Mana...

• JSM News & Discussions
• change-management
• jira-guru
• new-to-jsm

Hi community friends! The Jira Service Management team is excited to introduce request type templates for team-managed projects, building on the success of this feature in company-managed projec...

• JSM News & Discussions
• analytics
• cloud
• design
• enterprise
• esm
• +11 more tags...

Hi Community!   The Jira Service Management team is excited to introduce request type templates for team-managed projects! Last year, we shared these with you in our company-managed proje...

• Jira Service Management
• analytics
• cloud
• design
• enterprise
• esm
• +12 more tags...

Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Problem management in Jira Service Management" ------- The big idea he...

• JSM News & Discussions
• jira-guru
• jira-service-management
• new-to-jsm
• problem-management

🚀 Exciting News! Pio Software is thrilled to announce the launch of our latest software solution, designed to streamline your workflow like never before! Introducing our cutting-edge tool for e...

• App Central
• assets
• automation
• custom-field
• integration
• jira-service-management
• +3 more tags...

This Thursday we have another transformative event! "Jira Service Management 101" is a beginner's guide to using Jira for customer support by @Kate Pawlak _Appsvio_  This free tr...

• Cologne
• jira-service-management
• new-to-jsm