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- Community
- Tag: issue
Tag: "issue"
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Hello, strangely enough, when I filter for open tickets, closed tickets are also displayed. “Closed” ‘Done’ and ‘Completed’ are also displayed there. The statuses all have a screen called “Ressolve ...
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Where is folder for sent "Share issue" emails?
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Hello there support, Basically, I need to create a report that shows how many issues there were at each past month with what their status was at that point in time - for example: J...
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I have a .csv file, formatted in hierarchy order from top to bottom including a column for issue ID and a column for Parent which includes that issue ID. I want to import in a SINGLE import step. I a...
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My Trello app logged me out a few months ago and I’ve not been able to get back in since. I’m using it a lot and it’s really frustrating that it won’t work on my phone now. It is not an issue with m...
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Hello, We have a broken ticket. An automation modified it, but left it in this state : Status : ToDo Resolution : Resolved Now we are not able to : - unset the resolution (even the "edit issue...
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In Jira Cloud, I have created two company-managed Kanban projects. For each project, I have set up: A distinct Issue Type Scheme Separate Workflows Separate Screen Schemes Separate Screens A d...
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Hello, when I use Sourcetree, the External Diff option does not load. I am using SystemDefault as my "External Diff Tool". There are no values in the "Diff Command" text box and "Arguments" text box....
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Hi, I saw that by using JIM it is possible be import issues in cloud instances with csv files. I wanted to see if there is a documentation of JIM or a public rest api so I can import large number o...
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...f the issues and edit it when necessary. On the other hand, I would like to know if fields such as "Principal" or "Parent Link" can be made NOT to appear in the Epic but to appear in the Story. T...
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Hello, I'm looking for a custom field in order to link an issue with another one. Note: I'm not interested in the feature "create linked issue". What I need is a field like "Epic link", a r...
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Hello, I’m working for a client who wants to access manual automation rules for an issue from their own server using the Atlassian Automation REST API (see the documentation). A...
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Hi everyone, I have an old space with 15GB of content that I no longer actively use. I was fine leaving it inactive, but today I received an email from Atlassian warning me that the space would be d...
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We started having an issue in which the only type of Child issue that can be created is a Sub-task (not just a task). The order we used to have is Story - Task - Subtask. However, we c...
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A colleague accidentally deleted an issue from his project, and I am trying to recover it. I have installed Issue History for JIRA and Restore deleted issues for JIRA. However as these a...
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Hello, I would like to combine the apps Jira and CompanyCam via Zapier. I successfully integrated the two softwares for one specific “issue”, but it doesn’t seem that I can apply the s...
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Is there any way to log when issues were deleted via bulk change and by which user? As far as I know, it is only logged when single issues are deleted via the GUI. Just another question: is there a...
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For a few weeks now, we've been able to archive issues, but it's still quite manual... for us, the whole point would be to put issues that have been “Done” for 2, 3 or 4 weeks into archived form, s...
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Currently we have an issue layout configured in Jira but some users can see it differently. The goal is to have a consistent view and also put a description field in the top of the layout. S...
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Tengo un proyecto de tipo administrado por la empresa en el que requiero agregar los campos "Acceptance criteria" y "How to test" en la sección donde se encuentra la descripción en una incidencia, es...
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Hi! Is it possible to make automation in scenario like: 1. I have few epic issues which summary have "[BUG]" 2. If i create new issue with issue type "bug" and link to the epic which s...
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Bitbucket cloud is very slow, vendor.js taking 55 seconds + on 1 Gbps network to load. this is slowing down everything. I had to wait 2 minutes + to create a repository. AWS global accelerat...
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Bonjour, J'ai créé un projet avec beaucoup de champs de l'addon secure fields. Cependant, quand j'essaye de mettre des règles automate sur ces champs. &nb...
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...owever, the data with negative values (meaning SLA breached) will have "=" added in front of them, and some of the hours and minutes are flipped. The columns where SLA is met will not have any issues. Has a...
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...he automation cannot target the old subtask, but try to get the parent or the trigger issue. I was wondering if the problem could be that the "ADJUSTMENT NEEDED" status is a green status and maybe t...
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