I would like to know if the pricing model is changing too when migrating to JSM from Opsgenie.
Hi all, I'm a bit stuck with trying to figure out the simplest way to make my idea work, so I'm helping you can all help me. I have a field that I want to populate with text, based ...
...bsp; Using the constructed URL https://api.atlassian.com/jira/forms/cloud/{cloudId}/issue/{issueIdOrKey}/form and the body { "formTemplate": { "id": "{{FormID}}" } } I thought F...
Good day all, I've configured the rule shown below, and when I change the Parent field on the target issue I can see that this automation runs on that issue successfully, but the Goal value from the...
I am looking to add filter syntax for "issues that are in the current sprint" is there a field for current sprint? or does it have to be complicated?
I am having troubles (and tried 1000 ways how to fix) running automation (global) that is triggered upon Project creation. Trigger works perfectly, but i can not create a single issue/task. Everythin...
Hi, I have configured automation rule that updating custom field which is Short text field type. when I was triggered the rule, it will run successfully but the custom field will not update...
For some reason, I am unable to see all future sprints in the Create ticket section. It only shows a few selected ones. Even if I try to manually insert the name of the Sprint, it still doesn't show
Please help me create worklog as given in the following link urgently: 196238i3BFAF52EACE511B6 (1828×778)
hi, it seems we have exhausted our maximum limit Email within a day. Is there a way 2 check up on the e-mails which were send. We only send a few E-Mails and the notifications were blocked. ...
I have ORG ADMIN rights and it was normally not a problem to add groups (Jira User, Confluence User, additional Groups) to a reactivated User again. I really tried hard today, but there is no ...
Hello, I have a huge problem. I deleted a page from the space and cannot restore it because I do not have access to the trash page. Also, I am unable to contact the space owner. Could anyone please h...
I am looking for a way to delete issue links of a particular type from a huge number of jira issues. Few of the issues have more than 2000 links. I am using the below automation rule but thi...
I'm inserting some Jira issues into my Confluence page, the JQL pulls the correct list of issues, but when I edit the columns I want to see and save the page, all the columns revert back to the defau...
Hello, I've enabled Suggestions on 2 of my projects and it only appears on the one using the issue type "[System] Service Request", not on the one using "Support". Is there any other way than chang...
Today a problem arose that I can't put dates and times in the calendar, it crashes and doesn't save, because of this we can't work normally
The button to Move to --> Top of column has been broken for a week, please can someone fix it? Clicking it does nothing, it's a huge pain in the ass Thanks
Hello, Auto ticket creation from .net platform to JSM is not working for past few days. This feature was working for past 4 years using TLS 1.2. Is TLS 1.2 is still supported? ...
Hello together, We often use the whiteboard and have found the following problem or suggestion for Atlassian. Did you experience the same? Environment: Brower wi...
...ut when I enter it, nothing really happens? We are using this one: https://marketplace.atlassian.com/apps/1222624/clockify-time-tracking-timesheet?hosting=cloud&tab=overview
Hello Team, I have this issue with JSM, my customers are categorized by Oragnizations, but when the customer send a ticket i dont see the organizations that the customer is related to ...
I just receive an email that one user has requested a trial of Jira Service Management. Why send me this email? Our company use already the Jira.
I'm trying to add a variable to my Trello email reports that shows how many items are completed and how many are incomplete in any checklist on a card. Can you help me with this? I'd like...
I find that we have many projects where there are too many Project Admins - it looks like an existing Project Admin gives other project members the Project Admin access, when they almost definitely d...
Ist-Situation We have a service projects where our customers can raise customer issues. Objective We want to add more customers. Conditions The different customers are not allowed t...
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