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Email Notification Via Rules does not contain link to card or details of card

Benn
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March 5, 2025

The email notification you recieve just advises you a field or a card has been moved, how do you get it to include some further details such as card title or generic field?

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Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2025

Hi @Benn, welcome to the Atlassian Community!

You can add automation variables into the message field, such as {cardname} and {cardlink}.

The complete list of Trello automation variables is available here:
Automation variables

Benn
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2025

Hey Carolina,

 

Thank you for your support on this and providing the information.

 

In terms of {customfieldvalue}, how would I be able to select a specific custom field to include in the email?

 

Thanks in advance.

Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2025

Happy to help, @Benn!

The {customfieldvalue} variable can only be used if the automation trigger includes a Custom Field.
If you want to use the value for a specific Custom Field without mentioning it in the trigger, the variable will have this format: {{%Field Name}}

This is the document with more details about Custom Field variables:
Use Custom Fields in automation

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