In Servicedesk we have Change requests (RFC) with each one or more linked issues. When RFC's have a dependency on other RFC's we need to establish a link, so these changes can be tested en r...
Anyone else having a problem with Jira Reports > Change Logs delivering blank pages. It was working two weeks ago but have gone in to create a report this morning and it's not populating t...
Hi, I've tried to set up my account so I could change my e-mail address, my company changed our e-mail aliases to add a suffix ".terc", everytime I need to log in I do so by oauth through my c...
Hello, I am looking for feedback before applying this: Change Default Jira Columns to display in Jira Issue Macro Did you experience any problems with this after applying it? Can you have m...
Setting up a change log and it formats with sevearal tabs between each field of data. JIRA ticket number (spaces_______________________)ticket status (spaces_________________) Description All c...
I would like to know if it is possible to make a pop-up window show after I change the issue type. For example: I change the issue type from Technical Question to Bug and a window pop-up with the o...
Hoping there's a simple way to track this using JIRA features..... We use JIRA helpdesk for incident, change and problem but currently, it's not configured to track incident caused by change. In S...
Hi, when i change the status of my Parent Issue, i want all Issues that are related/linked to this issue to be deletet. is there any way i can do this with a postfunction. (Yes i know its n...
I have two columns and I want to align the text in the left with the text in the right. The problem is that some of the text in the left is formatted in smaller letters so the line change is n...
I know how to write the JQL to pull issues that have changed from/to specific statuses, but I need to be able to see who it was that actually performed the status change. I don't see any column t...
I have a weekend change report from Remedy. These changes are submitted by different Platform teams. I want to see which of these Platform teams are submitting any issues / stories for some changes p...
...rocesses and help with solution setup and change management? How have your companies made this journey?
Hi, logging in today to Trello my label colours have all changed to different shades. My red "Hot" labels are now brown-ish red like a house brick - not very Hot at all !! All of the other label c...
I'm trying to do a query like project = "FOO" AND STATUS CHANGED FROM "In Progress" to "To Do" and getting no results. Is "CHANGED" supported in the Cloud (Next-gen) version?
...roject has changed over time and where that change has come from. There will have been changes in story point sizes due to improving estimation, some new stories or stories that split, plus stories that w...
Hi I'm new to JSD but have a good knowledge of ITIL and way of work. I'm setting up a JSD - I have now some question you might can help me with. 1. Create a change 2. Review of change...
...ncident but rather a service request, we'll change the issue type from incident to service request. The problem is the following: When changing the issue type from one that has set SLAs to one that d...
Newbie question 101. I have created a repository and cloned it using source tree. I committed my original file: john. I have made changes to the john document and now want to s...
I am new to this so sorry if it's obvious, on the change workflow I want to stop the status being changed to "implementing" until the change window is open. Thanks for any help. Simon
Hello, I'm attempting to bulk edit issues from a classic project. These are sub-task typed issues. I want to assign them as ordinary tasks into a next-gen project. I'm being blocked by a "No Match...
Using JIRA with Perforce and Fisheye I have a JIRA bug. I created a P4 linked to that JIRA Bug. Submitted change set and linked it to the P4 job. And the option was selected to close the j...
Hi all, The organization I'm working with is leveraging Jira for it's Change Management practice and as part of a continuous improvement initiative, would like to establish a standard change...
Hi, My company recently changed email domains due to our name change. Rather than having each employee change their email address, IT would like to change their email address. Is there a w...
My company recently changed our email domain because we changed our company name. For example, my email used to be al.gresto@kusbottles.com. It is now al.gresto@kushco.com. I was able to change my o...
Every time I come back to Confluence to edit or create new pages for documentation Atlassian has decided to remove/change the way something works (ie indents work or bullets work). STOP IT.&n...
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