Community resources
Community resources
Community resources
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- Tag: backbone
Tag: "backbone"
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How do I trigger customer satisfaction survey between two Jira instances via the backbone feature? We have our Jira instance connected with customer's. We want to enable CSAT during ticket r...
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[Customer Success] How Kumavision Helps 2500+ Customers Collaborate Better Using Backbone Issue Sync
...ecurity risks. Action: To improve collaboration, Kumavision adopted Jira and Backbone Issue Sync. They set up separate Jira instances for clients and internal teams, using Backbone to sync issues s...
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...ndividual Jira instances for each customer in different network zones behind firewalls and used Backbone Issue Sync to sync info between internal and customer-facing Jira instances. Impact: M...
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Hi, I installed Backbone sync on my Jira and everything was fine I configured several syncs between several projects. I'm now trying to modify some settings but my Configuration and Notification a...
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One of my customers uses k15t's Backbone Issue Sync extensively - Jira (& Servicemanagement) Data Center. In at least one Sync we get the following error message: The epic is not under sync o...
- App Central
- Question
- backbone
- jira
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Any Hippa Compliant plugin for for 2 Jira cloud instance synch so that PIH information could not be compromised. We plan to synch to 2 Jira cloud instances and wanted to make sure that this so...
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...nd instead join us LIVE on July 30th and see how 3 companies kicked the copy-paste habit with Backbone Issue Sync for Jira. What's the tea? ☕️ - Optimize collaboration across a...
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...ustom) fields, comments, and attachments. It also allows choosing between internal and public JSM comments, a feature Stuart praised. What Made Arvato Systems Opt For Backbone Issue Sync for J...
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Abano NV, a Platinum Atlassian Solution Partner from Kontich, Belgium, has been helping a key Belgian public service department in their digital transformation journey since 2021. The Challenge: K...
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Collaborate on Jira across Projects and Regions with Data Residency and Backbone Issue Sync for Jira
...rganization? You either need to manually copy-paste Jira issues and update them by jumping across instances or use hard-to-maintain automations. Luckily, there is a third option, Backbone Issue Sync for J...
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We have an jira service management project A and an jira software project B, and want to synchronize between the two project through backbone. As we all know, when creating a backbone c...
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JIRA Sync tools between Client/Vendor acct - Any preference between Backbone, Exalate and Jira Jira?
...umber of tools, with recommendations for Backbone, Exalate and Jira Jira. I've read the reviews but wonder if anyone has any preferences or issues with any of those tools i.e. performance, security e...
- Jira
- Question
- backbone
- cloud
- exalate
- jira
- jira-software
- +1 more tag...
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When entering the backbone interface "backbone > synchronizations" CPU load and RAM consumption increase, which leads to jira crashing out of memory
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Hi Folks, I'm new to Backbone issue sync. I've configured a connection between 2 projects and the fields and status settings are working exactly how I want them. However, my agents want a quicker a...
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Hi all, did anyone else already had problems installing Backbone on a Service management instance? I´m getting error messages for about 2 days now. BR Dennis
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I use K15T backbone sync, so I'm not sure if I should start with them, or if someone in the Atlassian community can help. If I make an internal only comment, how can I make that same comment public...
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...hat the others are doing and collaborate toward a common goal. That's where Backbone Issue Sync for Jira comes in. Backbone keeps all the important information synced between separate i...
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Hi there, Recently (last week?) our 2 x Jira syncs have become STOPPED. We are sync'ing between JSM (Cloud) and Jira Software (Server). I am new to using this Backbone functionality, so I'm u...
- Jira
- Question
- backbone
- jira-software
- jira-software-server
- k15t
- server
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Hi, I’m involved in a project to improve prod support / dev processes and I’ve learned that our teams already (for years) have Jira Service Mgmt (Cloud) and Jira (Server), with the Backbone plug-i...
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Hi, we're using Jira Server with Script Runner 6.15.0 and Backbone Issue Sync 4.1.5. We have two custom fields whose values should be transferred to another Jira instance using "Backbone Issue S...
- App Central
- Question
- adaptavist
- backbone
- scriptrunner
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I have Next-gen project under Jira Cloud, when I used backbone to do the issue synchronization between two jira cloud instance, the synchronization is ok but with one critical problem "status d...
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...roduct list in JIRA. Tried searching through some plugins like Backbone and Exalate, but what I can't understand is - 1. What would be a recommended plugin for my use case? 2. Where should the p...
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Hi, We are using Backbone issue sync and its setup between project A in JSD and project B in Jira. When a developer picks the ticket created by JSD backbone sync he doesn't have an option to a...
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I'm currently using "Backbone Issue Sync For Jira" to keep Development Issue fields & Test Issue fields in sync. Backbone creates the Test Issue when the Development Issue is created but d...
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I have a question around Backbone Sync. We have configured a single Jira Service Desk project, let's call it side A, and in A we have configured over 50 separate Issue Synchronizations to projects f...
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