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- Tag: addon-com.metainf.jira.plugin.emailissue
Tag: "addon-com.metainf.jira.plugin.emailissue"
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Hello, I have a problem with creating issues from emails. I'm using the Email This Issue plugin, and if the Request Type field is not filled in (not used), the issue is created successfully. Howeve...
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We are using "Email this issue" plugin to send the ticket and we are getting existing initials internal comments in the ticket comment section while sending the tickets. Please suggest how to restri...
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We have over 10 incoming account that we would like to connect to our JSM project. Is there a limit to the number of incoming email connections? We are looking at Email This Issue as a possible solut...
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The Mail Queue in the Atlassian Jira system displays emails from the "Git Integration for Jira" plugin with encoding errors. The subject line appears as follows: Git commit...
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We're using Email This Issue to provide updates to non-JIRA Users coming in via a wepage. Is there a way to remove the links and just leave the text?
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Is it possible to add a "standalone" comment to a ticket (which is completely independent from the body of the email)? Question 2: Is it also possible to create the comment just from an extracted ...
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Hello all. Is s.o. also using the mentioned plugin? We are facing 2 issues every few days with this plugin: 1. The emails stop being processed suddenly. The emails are collected from outlook mail ...
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Does anybody have the same issue with auto-replies, see below? We raised a ticket with the JETI support, but have not received a solution yet. In the outgoing email log we can see this error and it's...
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Hi - we have an auto reply when an email comes in, is it possible to set up an auto reply to all who were on the original email (if original email has a sender and several others on copy). This...
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The app we would like to use is by META-INF KFT called JETI - can we use this app without having Jira service management and only having Jira software cloud? Or does this app only work if you h...
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can we reduce payment for addon email this issue? currently, we have 95 users but only 5 users who used this feature. so we want to reduce the payment. is it possible?
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Hi! Which IP lists do I need to enable for the SMTP and IMAP connections for the cloud installation of Email This issue? Cheers, Gonchik Tsymzhitov
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Hello everyone. I have an urgent problem with the Email This Issue app. We use the Next Gen Mail Handler. It started with that E-Mails with attachments bigger than 3MB got ignored by the Mail Handler...
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Hi Team, I am currently using JETI plugin 8.1.1-GA in jira server version 7.13 . I am an issue while using Mail Body Initializer Template from Context When I am using Mail Body...
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If you do not insert the "Add comment" action in the "If a request for a message was found" block, then the repeated message will not be added to the list of letters. How to add a message from the l...
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Hi, I'd like to know if there is any way to execute a transition in Email This Issue plugin when the reporter is not a Service desk Agent (nor license in a JSM project). I'm trying to do this inside...
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I'm tying to determine how to insert the issue.key for the portal URL into my email templates. If I simply use the "field picker" the Issue Key will resolve to the baseURL. The documentation is sorel...
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NOTE: This is using JETI notification scheme not JSM notification scheme. For the life of me I cannot get this to work. I'm sure it is something I'm doing wrong but I cannot figure it out. I h...
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Scenario: JSD project with JETI mail handler The handler reads the mail > if matches existing request : add mail as comment If character limit is bigger than what is set in JSD mail is re...
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Hi META-INF, currently, in "Email This Issue" plugin, I can set emails' addresses being sent from Jira to Jira's common email or agent's/user's email address. Is there a possibility to send an emai...
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Hi Team, We are using JETI plugin to send emails. The request used to send emails is not getting response which in-turn is blocking the user action. For eg if I want to send email after the crea...
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I want to send email to members of a group picker which would be a custom field in Manual Email in JETI. We are using Data Center Version of Jira. Is that possible. I am not able to see any option.&n...
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Hi, We have E-mail this Issue configured on several projects to send/receive e-mails per issue. Previously, we would send e-mails via the Email this Issue button, and a log would appear under each...
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Hi, I have a problem with JETI: when recieving an E-Mail my Mail Handler isn't attaching any files into the issue. Do anyone have the same problem?
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Hi, JETI sends an email through notifications when I create the ticket manually in the back-end. (send to existing users and emails not in the system) But when the ticket is created through the JET...
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