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Hello, Seems to be a recurring question/issue here... We try to configure an incoming mail with a ms365 shared mailbox in Jira Cloud but not avail to. AFAIK the config looks ok (ms oauth for mail...
- Jira
- Question
- cloud
- jira
- jira-cloud
- mail-handler
- ms-office-365
...rimary and a Shared Mailbox (in Microsoft 365). We've seen that the primary one works correctly with the Add-in but the Shared's one doesn't detect this Add-in. We wait for your information. Thanks!
- Jira
- Question
- cloud
- jira
- jira-cloud
We have a Exchange online environment where we storage and manage our emailadresses. We have a shared support mailbox that we want to connect to JSM so the emails automatically convert to a JSM-issu...
I try to use our support mailbox with Jira ServiceDesk. Our current support mailbox is an Office365 shared mailbox and I cannot add it to with Jira ServiceDesk because it is not a u...
Hello, Would like to know if it is at all possible to configure a shared mailbox from Office 365, as the primary mail account for Jira Support Desk. The shared mailbox do not have s...
Hi, we are trying to automate tickets from our shared mailbox, but it requires a password that we don't have as a shared mailbox doesn't require a password. Could you please assist? T...
- Jira
- Question
- cloud
- jira
- jira-cloud
- microsoft
- ms-outlook
Hi, I can access shared mailbox using login ad/your-onyen/shared-mailbox-name from Thunderbird. Configuting Jira in same way I get following error in the log: 2011-12-05 15:08:41,997 J...
...his does not affect Jira Service Management. How do I know when to re-authorize? To ensure uninterrupted service, Microsoft’s access to incoming mail must be re-authorized between June 25, 2024 a...
- Jira
- Article
- cloud
- jira
- jira-cloud
I know you have to use this format for login but it is not working/ username: <O365 user name>/<shared mailbox name> password: <O365 user password>
I am at my wit's end on this, and hope to hear if anyone managed to get Mail Handlers to work on Jira Data Center using "Shared" mailbox. I got the following details from our AD team -&n...
- Jira
- Question
- jira
- jira-software
- jira-software-server
- server
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