We have been using Jira Service Desk for over 2 years. 3 days ago the system stop processing messages from the IMAP handler stating invalid license. Service has been restarted with no aff...
I've created a couple of custom templates, and I'd like for there to be a single destination that house every page that was created using that specific template. right now the left side naviga...
Hi, I am trying to upload attachments to Confluence page using Powershell. This is part of a script I am working to generate some reports and upload those to Confluence page. Here is ...
Hello, We've experienced intermitten Confluence Outages over the past 3-years with you all - which some have seem to come more frequently. I'd like to demonstrate to my team that the stability...
I have linked epics to initiatives and have portfolio active. But it doesn't appear to link sprints together. Separately it doesn't seem to be able to pick up epics in kanban boards. Help????
Hi All, We are using Jira Software Server v7.11 We have an issue created in Jira basic software project on 10th Oct, 2019 and lastly updated on 21st Oct, 2019. But the updated field on the issue is...
Hallo team, i installed the confluence last version in windows and configured with nginx. i generate the test version and create admin user. everything works. i imported data from an old confluence...
A custom field ( Single Select picklist ) was created and added globally but I do not see it in my next gen project. How do I get a global picklist to appear across all my projects regardless of the ...
Screenshot before I get into details: Question: Can I get read of this step of asking which team and participants? I am creating a retrospective in the team's space where I want it to be created a...
Hello! I'm interested in building a small JIRA dashboard to display metrics around user story estimate efficiency. This is not an effort to grade developers or "burn" people for poor estimates,...
We are using next-gen project as a task manager. Under Backlog page, we add in Sprints the tasks that we will work during the Sprint period. We also added few more statuses (than the default ...
Is there a way to create a template space?
I would like to trigger a WebHook only when the status is updated, ideally to a specific status. The existing event on update triggers the WebHook whenever any field is updated. Is there a way to ma...
Hi, We are using JIRA Software Application and on top of it I have recently installed Service Desk trail version on JIRA Server. Its giving me an error when I am trying to create Service Desk p...
Sometimes we'll have development efforts that may take a full sprint and testing may not occur until a subsequent sprint. I currently have two goals that I want to meet, but seem mutually exclusive. ...
Hi! Since we changed to Confluence Update 7.0.3, the Confluence-Service break down 2 times a day and we can't find any reason for this. We changed some parameters, increase the mempory of the Server...
I have created as a site administrator a couple of projects (classic service desks) that being used for different countries for our local IT teams. When a request is resolved, after a while it sends...
Can this field be hidden or removed from JIRA? It is still visible in issue searches. field: account [deprecated, this field is no longer being used] Billing account Tempo account Global...
Is this a bug or is there another way to add assignee during cloning? When creating new issue in project directly project lead is set to default assignee.
Hello, I tried to access https://zephyrdocs.atlassian.net/wiki/display/ZTD/Exporting using my gmail and I got an error saying I do not have access to view atlassian docs. Please let me know how...
after stories are completed and we generate a sprint report, some issues are starred. Why?
When configuring my request types in Jira Service Desk, I'm able to add new request types, but I'm not able to delete request types, or remove them from a group. The spinning image just hangs a...
The table tools defined here: https://confluence.atlassian.com/confcloud/add-formatting-to-your-page-724764836.html do NOT appear on our Cloud account version of Confluence... do we...
Hi, I was appointed to prepare Bamboo infrastructure for small team (at the beginning). Owner of Bamboo project already bought 5 remote licenses for test purposes. I wonder about my concept of deplo...
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