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Can't reorder issues in the backlog view

eren
eren Mar 20, 2020

I can't simply drag issues up or down in JIRA next gen backlog view. 

I've checked that it works fine in mobile app. This was working fine and stopped working recently. 

I've turned on all features, using latest. Safari browser on Mac. Tested on other browsers and issue is persistent. 

Any idea what's happening? Thank you

 

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5 answers

1 vote
Anton Romanov
Anton Romanov Mar 20, 2020

Same problem. Also can't drag issues to a sprint.

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1 vote
Scott Fraser
Scott Fraser Mar 20, 2020

I am experiencing the same issue with next gen project backlogs. I am able to reorder backlog issues in classic projects.

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Scott Fraser
Scott Fraser Mar 23, 2020

A bug was logged as the result of a different version of this same question. Looks like a fix has already been pushed. It is working for me now.

https://community.atlassian.com/t5/Jira-Software-questions/Reordering-issues/qaq-p/1329197

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0 votes
Kamrul
Kamrul Sep 22, 2022

Did you check the Ranking. It should be enabled in the filter.

2022-09-23_15-36-04.png

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Dan Chisholm
Dan Chisholm Apr 21, 2021

not fixed, definitely broken, really unfortunate.  

today's date: 4/21/2021

 

Safari Version 14.0.3 (14610.4.3.1.7)

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0 votes
Parth Gulati
Parth Gulati Mar 22, 2020

Same here - can't do the thing in the backlog that the backlog is literally designed for. 

 

Can't even drag any issues into a Sprint

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