Reordering issues

[Mark Noller]

I am using the scrum next-gen templet.

I can insert new issues anywhere in the backlog but dragging and dropping to reorder is not working. Dragging issues from the backlog to a sprint does not work either. 

[John Funk · Accepted solution]

Hi Mark - Welcome to the Atlassian Community!

This appears to be a bug affecting several users. I have entered a support ticket with Atlassian and will let you know what they say.

[Mark Noller]

Perfect. Thank you for the quick response.

[John Funk]

Hey Mark - here is the ticket for the bug if you want to follow along.

https://jira.atlassian.com/browse/JSWCLOUD-18831?error=login_required&error_description=Login+required&state=cc325c05-62e9-4086-ba0c-fc130a4a9072

[Mark Noller]

@John Funk Looks like the fix was pushed over the weekend. Thank you!

[John Funk]

Glad it's working for you!

[John Funk · Accepted solution]

Hi @Mark Noller , @[deleted] , @Benjamin Lee 

Please see Andy's response in this post/thread as I am not able to resolve with my site.

https://community.atlassian.com/t5/Jira-Software-questions/Unable-to-move-prioritize-issues-drag-drop-within-backlog/qaq-p/1328476?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_reply&utm_content=topic

Best of luck!

[eren]

Same here. Duh, this is a fundamental feature JIRA - I’m out of words... 

Let’s see how many weeks this will take to be fixed.

...any bets? 

[John Funk]

It's a bug that just cropped up late last week. Here's the link if you want to follow along:

https://jira.atlassian.com/browse/JSWCLOUD-18831?error=login_required&error_description=Login+required&state=cc325c05-62e9-4086-ba0c-fc130a4a9072

[Deleted user]

@John Funk Same here, and it's affecting all our Next Gen projects.

Please let us know when it's fixed and if possible provide us with issue's link so we can watch it.

Thank you!

[Benjamin Lee]

This is also affecting me currently, and would much appreciate if we could prioritize this!