Watcher Autofill Does not work for some users

A user has brought to my attention that the autofill for the watchers list is not working. It does not display options when he starts typing, he has to result to finding out what the JIRA user name is for someone and then typing it in which is very inconvenient.

His account and the project permissions are set up to allow him to manage the watchers and once he has figured out the user name, he is able to type it in and add it to the watchers. The autofill DOES work for me (although I'm a jira-administrator and he and other folks experiencing this are not). I have been able to replicate this when logging in as his JIRA user.

Autofill DOES work for assigning issues so I don't understand why it doesn't work for watchers. The jira.ajax.autocomplete.userpicker.limit=5000 is sufficient, so it isn't that. We do not use external user management such as LDAP or Crowd.

1 answer

1 accepted

Does the user have the "browse users" global permission?

Hi Christian,

You are correct. Atlassian suggested the same thing, and I just went in and made the change. Thanks!

Thank you, I had forgotten about the global permissions and was going about this all wrong for hours trying to set permissions schemes that never worked driving me up the wall. This resolved my same issue as the OP.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

130 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you