Jira

Our administrator of JIRA is ill and will not return for a few months. We need to add other users to JIRA but only an admin can do that. How can somebody help me to give me administrator rights and d...

• Question
• cloud
• jira
• jira-cloud

How can we get burn down/up  and sprint report?  I searched document and found that seems need to enable full board feature. But I did not find the board type option.  I did not foun...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

    Dear BigPicture Support Team, I am currently experiencing an issue with upgrading BigPicture on our Jira instance and require assistance. Below are the details of the problem: Jira...

• Question
• big-picture
• data-center
• jira
• jira-data-center
• jira-server
• +2 more tags...

Hi Team, I have recently encountered error 403 while using Jira's ticketing system. I read Jira's support page about it, but I would like to ask everyone here if there is a way to resolve error 40...

• Question
• cloud
• jira
• jira-cloud

How to get a demonstration instance for Jira, JSM, and confluence? Is it possible to try some addons on this instance?

• Question
• addon
• cloud
• jira
• jira-cloud
• jsm

Hello community!  How can I size bugs on jira and how to configure it ?  Currently I am using a Spint board where each ticket has story points. For bugs it is not available (because usual...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I am currently using Jira's ticketing system to manage several clients' tickets. Recently, one of my clients has asked to be kept in the loop regarding a few of their tickets. As such, I ...

• Question
• cloud
• jira
• jira-cloud

First I manually trigger a defect and it will create 5 sub-tasks like reproduce, root cause, fix, updates and validate. Now I want to link root cause blocked by reproduce, fix blocked by reproduce, u...

• Question
• cloud
• jira
• jira-cloud

    Could someone please help me as to how view historical burndowns from previous sprints in your JIRA Dashboard by using gadgets?

• Question
• cloud
• jira
• jira-cloud

Hello,   I am trying to add a new sub-task type of "defect" (We already have Bug at level 0). I was reading this one for reference https://community.atlassian.com/t5/Jira-questions/How-to-cr...

• Question
• cloud
• jira
• jira-cloud

    Wants to hide Custom Field Dropdown Values for three different Jira groups. JIRA Group name: Quality Team PO Leads Scrum Master Drop down field name: Bug type: Dropdown values: ...

• Question
• jira
• jira-software

    what is IDA OAuth Link,Client ID and Resource ID in JIRA

• Question
• cloud
• jira
• jira-cloud

We have Jira Premium on the cloud and I have set up a Top Level planning project which hosts the top 2 hierachy levels.  We then pull in the epics for several other projects.  I created som...

• Question
• cloud
• jira
• jira-cloud
• plan
• rollup

Hi, I am trying to search in filters content. Here is the scenario : decided to delete a  specific status from main workflow. How do I find all filters that may search for this status ? ...

• Question
• cloud
• jira
• jira-cloud

Hi. I want to introduce in my organization time logging for Service requests and Incidents. I was thinking if there is a possibility to have some predefined actions, like for example: communication ...

• Question
• data-center
• jira
• jira-data-center
• report
• time-report
• +1 more tag...

    User is not getting any password reset emails since we reactivated his account. How do I check if their is block on their email address? Nothing in his quarantine or junk folders. re...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I am using Jira advanced roadmaps and created "plans" including initiatives and epics. So far so good. Next step was to add a "program", so that I can aggregate different plans. In the ...

• Question
• portfolio-for-jira

Hi, I am trying to setup a Jira automation rule to send up a notification to the Jira users in my instance if they have not logged a certain number of hours for a week. This notification willl serve...

• Question
• cloud
• jira
• jira-cloud

I used accountIDs to get user details in a json. I then built a new string of "example@address.com;example2@address.com..." as a variable. When trying to send email using this smart value though, it ...

• Question
• automation
• cloud
• jira
• jira-cloud

In gadgets Top Defect Impacting Testing , I am unable to select all statuses such as closed reopened,In progress bugs in a single selection

• Question
• cloud
• defect
• gadget
• jira
• jira-cloud
• +1 more tag...

    Suppose I have three projects: A, B, and C, with a hierarchy as follows: A -> B -> C. All these projects are linked to each other by linked issues: A is linked to B with a "rela...

• Question
• auto
• data-center
• groovy
• issue
• issue-link
• +3 more tags...

I've tried multiple troubleshooting steps such as reinstalling the package, clearing the npm cache, and verifying the file paths, but the issue still persists. It seems like this error is connected t...

• Question
• cloud
• jira
• jira-cloud

Hello, we use gitlab in many areas as a ticket system for work organization, which is why we have some tickets that have nothing to do with code or repositories. However, we now want to migrate these...

• Question
• cloud
• jira
• jira-cloud

Hi all. I am trying to understand how Jira works, and it is a real nightmare... Why do I never find the menu described in all helps from the community or jira's support? Ex: Project settings ...

• Question
• cloud
• jira
• jira-cloud

Hi Team, We like to know if there is a way in Jira to read from the “child” issue tickets (ie: User Story) linked to a Parent one (ie: Epic) and cascade/copy the info to same custom field prese...

• Question
• data-center
• jira
• jira-data-center