update linked Service Desk issue

Hi Team

How can I use Automation for JIRA to update a linked issue with the last comment made on a JIRA?

Some of our clients want feedback on a ticket they logged on JIRA Service desk. We want our internal staff "developers"  to comment on the internal JIRA but then update the linked service desk issue to inform the customer from time to time on the development being done for them. This comment should be posted on the Original Service desk ticket logged and the customer should be able to see the response.

1 answer

Try to update the labels for your question to include that plugin in the labels you will alert more people following that topic smile

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