unable to add custom field on a specific screen

I have a custom field priority( textbox) which is a readonly field. I can use it on create and edit screen but cant add it on some other transition screens 'escalate' or 'resolve issue'. After I add it, the screen is not loading. What can be the possible reason?

1 answer

0 votes

Do you mean the field does not appear, or that the system hangs when you try to get to the screen?

What is the data in the field?


The page is in loading status and it never loads. The field shows some readonly integer value and it is having some javascripts in its description in field configuration, also its a required field

Ok, does it work if you remove all the javascript?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,646 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you