unable to add custom field on a specific screen

I have a custom field priority( textbox) which is a readonly field. I can use it on create and edit screen but cant add it on some other transition screens 'escalate' or 'resolve issue'. After I add it, the screen is not loading. What can be the possible reason?

1 answer

0 votes

Do you mean the field does not appear, or that the system hangs when you try to get to the screen?

What is the data in the field?

 

The page is in loading status and it never loads. The field shows some readonly integer value and it is having some javascripts in its description in field configuration, also its a required field

Ok, does it work if you remove all the javascript?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,083 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot