sla export to excel not showing

When I try to export issue an issue filter to CVS, the "time to resolution" SLA does not appear. The column is visible on the filter.


 The field is visible on a global context as well, and all the issues on the result set have it set

 This is on JSD 3.2.2

2 answers

0 vote
Jack Brickey Community Champion Oct 20, 2016

This isn't available at this time. Something to do with the format I think. JSD-361 seems to be tracking this suggestion you may want to comment/vote/track. In that ticket one user suggests using the Better Excel Plugin if that is an option for you.

If you export to HTML it will export the time to resolution field - then export that to Excel.  You will have to do a little clean up but you will get all of the fields.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,321 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot