sla export to excel not showing

When I try to export issue an issue filter to CVS, the "time to resolution" SLA does not appear. The column is visible on the filter.

 

 The field is visible on a global context as well, and all the issues on the result set have it set

 This is on JSD 3.2.2

2 answers

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Jack Brickey Community Champion Oct 20, 2016

This isn't available at this time. Something to do with the format I think. JSD-361 seems to be tracking this suggestion you may want to comment/vote/track. In that ticket one user suggests using the Better Excel Plugin if that is an option for you.

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If you export to HTML it will export the time to resolution field - then export that to Excel.  You will have to do a little clean up but you will get all of the fields.

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