how to use same timezone in comments

so - my server is situated in USA, my team are based in UK.

team have all set profile to correct UK time zone however - issue is some updates on a ticket use the system time (USA) yet updates added by team us local (UK)time.

we end up with a comments trails that suggests: eg:
ticket created on Tuesday at 16:30 (system time used)
ticket picked up by team member on Tuesday at 09:00 (user profile time)

so - a status change seems to like the system time, a change made by team uses user time - which makes the comments trial look most odd as we haven't invented time travel yet!

can I tell JIRA to always use the same time zone? no matter who makes the change?

1 answer

got the times the wrong way around here  but you get the idea!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,982 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot