how to create issue an work log as an user

How Can I Browse Project or create issue in a JIRA Service Desk Project? 

When I Logged into JIRA Service Desk and browse a project it shows I don't have permission.

I am the member of jira-users group.

I don't have jira-administrators or agent login permission.

So it is possible to browse a project in JIRA SD ?

I have given browse project permission to jira-users 



3 answers

1 accepted

You should be JIRA service desk agent to be able to view them, ask JIRA admin to add you to service-desk-agent group

I know about that. so to browse project or create issue I must be an agent. A customer or a user can't do this. right???

Issue resolved......

You can browse project or create issue in service desk without having an Agent, even if you don't login to SD still you can do this. For that you need to go to Project–> Project Administration --> Permission --> edit permission --> the provide permission to Group ( Anyone) in browse project and create issue field.  


Now Sign out your account and check...

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,140 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot