how to create issue an work log as an user

How Can I Browse Project or create issue in a JIRA Service Desk Project? 

When I Logged into JIRA Service Desk and browse a project it shows I don't have permission.

I am the member of jira-users group.

I don't have jira-administrators or agent login permission.

So it is possible to browse a project in JIRA SD ?

I have given browse project permission to jira-users 



3 answers

1 accepted

4 votes
Accepted answer

You should be JIRA service desk agent to be able to view them, ask JIRA admin to add you to service-desk-agent group

I know about that. so to browse project or create issue I must be an agent. A customer or a user can't do this. right???

Issue resolved......

You can browse project or create issue in service desk without having an Agent, even if you don't login to SD still you can do this. For that you need to go to Project–> Project Administration --> Permission --> edit permission --> the provide permission to Group ( Anyone) in browse project and create issue field.  


Now Sign out your account and check...

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you