how to create button for users to create additional set of given fields

[Uno Sandera]

I'm creating a ticket issue for travels. Users usually have multiple trips which require them to check-in to multiple hotels, flight to different planes to move to different locations.

[Gerry Tan]

Out of curiosity what is your current process (without JSD)? Does the user email their desired itinerary to you to be processed / approved? In such case you can start by providing just a text area. I know it's not optimized to structure the itinerary item, and has no city / date picker etc but at least you benefit from JSD's SLA, queue, workflow and approval.

[Uno Sandera]

Thanks Nicklas.  We're using it internally.  My problem is if i create 3 sets of fields for hotel ( 1 field for hotel name, 1 field for checkin date, 1 field for check out date ), that will make my ticket form too long.  In addition, the fields for air travel which consist of 3 fields as well.  If I create another 3 sets of field for the airplane, the form will be as long as could ever be.

[Niclas Sandstroem]

You need to look into available plugins if that is suitable but out of the box there is no functionality to enable more fields on a button. You could look into creating a screen on transition but that is when you use JIRA internally.

Keep in mind custom development is not the best approach for the Cloud offering.