email notification

Hi

Is it possible to customize the email notification's subject to contain custom fields and how?

Thanx

6 answers

1 accepted

Accepted Answer
0 votes
Pedro Souza Atlassian Team Jun 15, 2014

Hello,

If you were in a Standalone, you could customize the mail template vm files at $JIRA_INSTALL/atlassian-jira/WEB-INF/classes/templates/email directory. You would find vm files for each event in JIRA and one folder for text emails and another folder for html emails.

You can find more information at Customizing Email Content page.

Since you are in a OnDemand, I believe the plugin will be the best approach.

Cheers.

0 votes

Hi Gavriil,

It seems this can be done, however it might need some java coding modification as we can see in this other quastion answer: https://answers.atlassian.com/questions/133722/how-do-i-customize-the-subject-line-for-notification-emails

Cheers,

Rodrigo

Hi Gavriil,

Do my answer helped you? if yes, feel free to check it as answered :)

Cheers!

Hi

The link you provided describes how to do it in confluence, as far as i know we have only jira on demand. Howerver, i tried to find the email templates but I don't know where to look for. In the article you provided there is a path that seems to point to a directory (/confluence/WEB-INF/atlassian-bundled-plugins/confluence-email-resources-x.x.jar) I tried to find a similar path for jira-on-demand but I didn't come up with anything.

I would apperciate your help

thanx

0 votes

It's not possible to edit these in OnDemand as it requires file system access, and is a restricted function - https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand. There is an existing feature request to create a web-based editor at https://jira.atlassian.com/browse/JRA-7266.

JEMH for OnDemand is in the works that gives full control over subject, body, css, images, see https://answers.atlassian.com/questions/124133/jemh-for-on-demandfor more.

ok, then i guess I'll have to wait untill JEMH is available

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