add a watcher via the customer portal?


is it possible to do this for a customer user from the portal?



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Paulo Hennig Atlassian Team Oct 06, 2015

Hello Mel,

Unfortunately, a customer can't be a watcher as JIRA users can, but you can also enable the option Enable Participants (JSD Project > Settings > Request Participants) where your customers can invite other customers to be associated with specific issues and receive the Service Desk notifications.


it this no longer possible?

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