So basically i am just trying to rename the workflow status' in my view issue screen. I need to do this because i have 2 different departments working out of the same project and "in progress" needs to be changed to something like "PM Review" or something like that. I know this can be done because i did this a while ago but for the life of me i cant remember what i did. lol
The workflow buttons take their name from the labels you put on the transitions in the workflow. Not the status. Status and transitions are separate things.
Edit your workflow and you'll find a transition called "start progress". Rename it.
Note, this is NOT renaming the status, it is the transition. If you need different status names, you need to edit the status instead. Bear in mind status are global objects, so renaming one will affect ALL the workflows that share it. To avoid that, you'd need to add new status with the new name and remove the old one from the flow.
If you are talking about service desk statuses on portal. Kindly read the following guide
Go straight to Customize the workflow statuses for a request type part
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