As a newbie, I am trying to include a variety of custom fields we created into a basic send email automation.
Under Automation on Jira Cloud
Trigger - Approval Completed
Then do this: Send Email to reporter (example - myself)
So the standard variables work
I don't have access to additional tools or plugins
Is there a simple way to pull in this custom field information
Support Team is the field name
The custom ID is 10051
From my knowledge and what I have seen this doesn't appear capable out of the box in Service Desk Automation. There may be some plugins that have automation in them that could accomplish adding custom fields to an email.
Here is an Atlassian document on Service Desk Automation with some other third party automation tools that may work for you.
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