Unable to turn of SD Bulk Filter

Hi Team,

All mails are rejected by SD Bulk Handler. Can you please let us know how we can disable SD Bulk Filter?

DateStatusDetailsFromMail subjectBy handler
14/Jun/16 7:27 AMREJECTEDThe message was rejected because it is a bulk mail.XXXX@service-now.comINC1234567 has been assigned to ABC with a level 4 prioritySD Bulk filter

The Administrator also do not have access to the below options in Add-on's --> Manage Add on's.

The system says the module cannot be modified.

image2016-6-14 21:57:39.png


Can anyone let us know how we can enable all mails from the email address?


Thank you.

1 answer


Do you resolve this issue? I have exactly the same issue, and i can´t find any answer.


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