All mails are rejected by SD Bulk Handler. Can you please let us know how we can disable SD Bulk Filter?
|Date||Status||Details||From||Mail subject||By handler|
|14/Jun/16 7:27 AM||REJECTED||The message was rejected because it is a bulk mail.||XXXX@service-now.com||INC1234567 has been assigned to ABC with a level 4 priority||SD Bulk filter|
The Administrator also do not have access to the below options in Add-on's --> Manage Add on's.
The system says the module cannot be modified.
Can anyone let us know how we can enable all mails from the email address?
I know this is about 2 years after the initial question, but there is a workaround, described in this Atlassian ticket: https://jira.atlassian.com/browse/JSDSERVER-1924
I'll just paste it here in case anything happens to the issue ;)
NB: This workaround is not possible in Atlassian Cloud.
The provided workaround will apply to all emails processed by the filter, which can cause incorrectly created issues. Being able to white-list addresses should prevent this from happening.
Hope this helps!
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