as customers can't change issue statuses, I would like to build a queue tracking customer answers with following filters :
Issue waiting from customer -> OK (I'll use issue status)
Last change by customer -> how to do it ? I found the last change date (field "updated") but not the user who did the change. Ideally, I'd like to filter on users that belongs to a group.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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