Task - > Start in Progess -> opens up a Popup with resolution - but i don't want this

Fabio Scarvaglieri July 26, 2024

Hi when I transition a TASK  to start in Progress in get an popup.

this issue appears only in  ISSUE TYPE "TASK"

Is there anyone that could help me to remove this Popup - as i dont want to set an resolution   - at Start in Progress there is absuletly no need to set an resolution.

 

grafik.png

is this the right  place?

firefox_5Jrk7zGsOY.png

3 answers

3 accepted

1 vote
Answer accepted
John Funk
Community Leader
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July 26, 2024

Hi Fabio - Welcome to the Atlassian Community!

It is probably in the screen Workflow Screen - 14 that is attached to the transition. Either remove that screen from the transition, or modify the screen to remove the Resolution field, or use a different screen. 

Fabio Scarvaglieri July 29, 2024

thx a lot  - it worked

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John Funk
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July 29, 2024

Great! Can you please click the Accept answer button above so we can close this one out? Thanks!

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Tim Kopperud
Community Leader
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July 26, 2024

Hi @Fabio Scarvaglieri, welcome to Atlassian community. 

You are almost at the right place, that means you will find this within the Workflow editor. Your last image is from the Workflow editor, but you are on the wrong place. 

Click on the transition that leads to In progress, so it becomes "active" (I have in my example below clicked on the transition going to "Done"); 

image.png

and then press Edit (see red arrov).  

image.png

Make sure the screen dropdown is set to none. That means no screens are popping up during that transition.

Tip: You might also double click on the transition to open the Edit dialog instantly.

TimK. 

Tim Kopperud
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2024

Hi @Fabio Scarvaglieri, thanks for accepting my answer. 

TimK

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Anandhi Arumugam _Cprime_
Community Leader
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July 26, 2024

Hi @Fabio Scarvaglieri Click on the Edit button on the right side on your second screenshot. Your should see the name 'Workflow Screen -14' against screens. Click on the drop down and set it to None. Publish the changes and this should remove the pop up screen from the In progress state.

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