Support desk projects

Hello Community,

Is it possible to create 2 or 3 differents projects and align them under the same Support Desk umbrella? Like Support Desk project with sub-projects.

In my company, we want to have a support desk for the different projects that we are running but also have the possibility to regroup all the different projects at a higher level for an overview of the all support desk.

The tree structure would basically be as follow:

Support Desk

---------------Project 1

---------------Project 2

Looking forward to hearing from you.

Kind regards, 

Victor L.

1 answer

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Service desk functions are layered on top of projects on a 1:1 basis - each SD project gives you a portal, and each portal has one project behind it.

Thank you @Nic Brough [Adaptavist]

I guess we will have to manage each project separately then...

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