Hi, Our Jira admin has created resolutions such as 'Ready to test', 'In test' and 'Deployed to production'.
I would have thought these should be statuses. Am I correct, or is he working within limitations of Jira?
It depends on your organization structure if you use resolutions or statuses.
If you are a small group that does everything and do not need special permission to progress an issue through its lifecycle then resolutions will work. Assuming you resolve resolve first, then the resolution field takes you through the qa and deployment phases before you close.
If you have separate groups of people responsible for qa, deployment or special rules (manager approval for example) to progress an issue through its lifecycle then statuses are required becauses they are tied to transitions and transitions give you the place to validiate and approve the transition into the next status.
Another reason might be your workflow designer has not figured out yet how to a create a complete workflow and does not have the time to do that.
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