Solved: JIRA-7.3.1 - Customfields not visible in Admin custom field list and field configurations Edited


In our company, we have licensed 7.3.1 in production. Some of the existing custom fields are not showing up in the admin customfields section and field configurations.

Although, we can see them in the DB and also reach the custom field if we query url based on customfield ID.

Kindly suggest on how we can correct this.

Reindexing or server restart did not help.

1 answer

1 accepted

Looks like there is some script , which is added in the some custom field causing this problem. That script would have been not closed properly like close tags are not added ..etc. 


You can check the script added in the last custom field id,which is showing in the screen.

Indeed, it's not just broken javascript that does this, it's often just having the script there at all.

You should not inject javascript into field descriptions in Jira, it's unreliable, doesn't upgrade well, and often breaks things.

Thank you! This helped us resolve the problem. 

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