Solved: JIRA-7.3.1 - Customfields not visible in Admin custom field list and field configurations Edited

Hi,

In our company, we have licensed 7.3.1 in production. Some of the existing custom fields are not showing up in the admin customfields section and field configurations.

Although, we can see them in the DB and also reach the custom field if we query url based on customfield ID.

Kindly suggest on how we can correct this.

Reindexing or server restart did not help.

1 answer

1 accepted

Looks like there is some script , which is added in the some custom field causing this problem. That script would have been not closed properly like close tags are not added ..etc. 

 

You can check the script added in the last custom field id,which is showing in the screen.

Indeed, it's not just broken javascript that does this, it's often just having the script there at all.

You should not inject javascript into field descriptions in Jira, it's unreliable, doesn't upgrade well, and often breaks things.

Thank you! This helped us resolve the problem. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

180 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you